So I went out searching for the E000101F4 error on the Acronis website and up pops: http://www.acronis.com/homecomputing/support/kb/articles/874/ Acronis True Image does not recognize hard drives when there is HP Backup & Recovery installed blab blah blah Well by freak chance this IS an HP notebook... EXCEPT the original HDD failed on Day 2 (no comment). I happened to have a spare HDD which I dropped in, wiped out and installed WinXP, etc. on from scratch. I took my existing Acronis Recovery CD (predates the notebook purchase), stuck that in and booted from it (wanted to make a copy of the disk so I can restore it on the replacement HDD that arrived on Monday). Had my nice CAT5 Ethernet cable plugged in, selected the backup computer and it squawked about "Error: E000101F4: Acronis True Image Home has not found any hard disk drives." Here's the rub... no "HP Backup and Recovery" was ever installed I was booted from a Recovery CD that was built on a "home-brew" system It's clearly NOT an issue specifically with "HP Backup and Recovery".