I bought the upgrade to TI11 from TI10 soon after 11 was released. I found myself with a largely useless piece of software in which (1) The scheduling which I relied on just didn't work. Nada. Nothing happened. (2) Editing a task crashed the program. Couldn't edit -- only re-create. (3) When restoring, I got frequent "freezes" which generally turned out not to be permanent, but could last anything up to an hour. Also some serious data corruption. Anyone in their right mind would have thrown the book at Acronis straight away. But I was crazy. I thought, these guys will iron out the bugs pretty soon. They must be a professional bunch. Let's not be too hasty. That was more than 8 months ago. And all we've heard from Acronis since then has been a still-useless update 6 months ago which fixed none of the problems. After that, silence. Hasty I wasn't. Tolerant far beyond the call of duty I was. Tell us NOW please WHEN exactly you are going to give us the software we paid good money for. Otherwise, give us our good money back!