IE9RC and Prevx SOL

Discussion in 'Prevx Releases' started by wingnut65, Feb 13, 2011.

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  1. wingnut65

    wingnut65 Registered Member

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    It doesn't appear that sol doesn't work with IE9rc. I don't get the the sol tab anywhere. Am I missing anything or is it just not supported yet? No big deal yet as this is on a test system of Win7x64.
     
  2. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    It works on my computer(also Win7 x64.)
    Perhaps the Prevx tab is completely on top of the IE window, if you make the IE window smaller you should see it and then you're able to open it and move it to a nicer location ;)
     
  3. wingnut65

    wingnut65 Registered Member

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    Thanks much. That worked.:)
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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  5. wingnut65

    wingnut65 Registered Member

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    Thanks. At least the tab is there after moving it.:D It seems to work ok but may have some issues as you so kindly pointed out. I haven't seen any yet though.
     
  6. pegas

    pegas Registered Member

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    Yeah, I am the next in the string who don't have the best experience with IE9 RC. Prevx SO tab was also hidden somewhere beneath IE but it was easy to find it and move it to elsewhere. However the main problem was that IE9 was completely unresponsive, it was getting frozen too often. Therefore I reverted back to IE8 via windows updates and everything's back to normal. Nevertheless it's worth noting that I don't know whether the problems can be attributed solely to Prevx or NIS2011 or a combination of the both. I have noticed in Symantec forum that IE9 is also not supported yet, the same like Prevx. I won't upgrade to IE9 unless Prevx & Norton give the officially support.
     
  7. wingnut65

    wingnut65 Registered Member

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    I also reverted back to IE8 but nothing to do with Prevx. IE9 had a huge memory leak. After several hours my used up memory was 78%. Normally my machine idles around 20%.
     
  8. Dave53

    Dave53 Registered Member

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    Will there be an update soon now that IE9 is officially released?
     
  9. ExtremeGamerBR

    ExtremeGamerBR Registered Member

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    I would also like to know.
     
  10. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    It already works with IE9. If you can't the the Tab, it's probably on top of your IE9 window, make it smaller so you can see and move it.
     
  11. Dave53

    Dave53 Registered Member

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    That was definitely the problem with the missing tab. Other than that issue, is SafeOnline providing the same protection in IE9 as it was in IE8? I would think that the significant changes in IE9 would require some modifications in Prevx SOL.

    Maybe the imminent version 4 already has this covered. :)
     
  12. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    No, SafeOnline does work fine in IE9 as-is in Prevx 3 (and 4 as well :)). The tab being on top of the browser can be moved if you click on the tab and drag it into a new position if you wish.
     
  13. natedude

    natedude Registered Member

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    I've been experiencing BSOD on Windows 7 x64 since installing SP1 & IE9 RC and now the IE9 release version. After some digging & debugging, WinDbg has reported the problem as determined by the crash dump file:
    Probably caused by : pxrts.sys ( pxrts+2577 )

    I've done all of the other "normal" stuff to debug the issue including
    - updated ATI 4890 drivers from the Dec 2010 version to Feb 2011
    - the other drivers are up-to-date
    - memtest & windows memory diagnostics (12gb ram)
    - hdd deep scan & chkdsk

    I made the sad decision to uninstall Prevx, but am ready to provide any information that may help the Prevx engineers.

    I'll wait for v4 with the rest of the world for now. I'll also try to continue being a responsible citizen by updating the post if there are any future BSOD messages that may rule out Prevx, but WinDbg is normally accurate. Microsoft has certainly had enough crash reports to use as test cases.
     
  14. The Hammer

    The Hammer Registered Member

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    https://www.wilderssecurity.com/showthread.php?p=1843957#post1843957
    You might want to post over here as well.
     
  15. Dave53

    Dave53 Registered Member

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    Thanks for this clarification! :)
     
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