IE6 disconnects

Discussion in 'adware, spyware & hijack cleaning' started by Bob Dean, Mar 6, 2004.

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  1. Bob Dean

    Bob Dean Guest

    My XP Home computer disconnects from the internet after its been running for 10 to 30 minutes. I have run both Ad-Aware and Spybot with no luck. Here is my Hijack log. Any suggestions?
    Logfile of HijackThis v1.97.7
    Scan saved at 5:23:32 PM, on 3/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\Cyb2k.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\Program Files\NetMeeting\conf.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Palm\HOTSYNC.EXE
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Norton Internet Security\SYMMONI.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\hijack\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rd.yahoo.com/customize/ymsgr/defaults/*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/defaults/sb/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com/start.html
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [C2K] C:\WINDOWS\Cyb2k.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Microsoft NetMeeting] "C:\Program Files\NetMeeting\conf.exe" -Background
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\System32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
    O4 - Startup: SYMMONI.EXE.lnk = C:\Program Files\Norton Internet Security\SYMMONI.EXE
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
    O4 - Global Startup: SYMMONI.lnk = C:\Program Files\Norton Internet Security\SYMMONI.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Boxtop - file://C:\Program Files\BoxTopsShoppingReminder\System\Temp\boxtopgmills_script0.htm
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com/start.html
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {01112303-3E00-11D2-8470-0060089874ED} (Support.com User Chat Class) - http://www.comcastsupport.com/sdccommon/download/tgctlch.cab
    O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://www.comcastsupport.com/sdccommon/download/tgrc.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {29C13B62-B9F7-4CD3-8CEF-0A58A1A99441} - http://fdl.msn.com/public/chat/msnchat41.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (WebProgramManager Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/HPISWebManager.CAB
    O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37873.741087963
    O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partners/daimlerchrysler/rrtstreetwise/install.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
     
  2. RJ100

    RJ100 Registered Member

    Joined:
    May 22, 2003
    Posts:
    111
    Location:
    Alberta, Canada
    Bob Dean,
    Thats a real strange one for sure, as this happens on my PC as well.
    Like you say surfin' away just fine and, next thing you know you've lost
    connectivity. Some are blaming this on ISP's like this forum topic in DSLReports.
    http://www.dslreports.com/forum/telus~mode=shut~days=30~start=40
    If you go to through the pages you'll find the threads that
    pertain to this issue. For some reason I can't post the thread
    address without getting an error. *Scratch-head*
    We are using Telus as well BTW.
    I can be right in the middle of something and the only way I
    have found to regain the connection is to re-boot the PC.
    Semi-frustrating as this started to happen around the same
    dates as the thread postings.
    Using FireFox 0.8 and same results.

    HTH
    Take care
     
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