IE & OE problem, links won't open (java problem?)

Discussion in 'other software & services' started by lesleb, Jun 10, 2004.

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  1. lesleb

    lesleb Registered Member

    Joined:
    Jun 10, 2004
    Posts:
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    java problem

    Sorry if this has been discused before but i am having real trouble with I.E and O.E
    I am unable to load any windows in these when i click on a link.
    When i click on the link the I.E window opens but it just hangs and nothing loads.
    I have done a virus scan and 2 spyware scans usind Adaware and Spysweeper.
    This seems to be happening to a lot of people but as yet i have been unable to find a solution.
    I have downloaded a copy of Hijack this and will post my log file below.
    Could someone please tell me if there is anything i need to remove.

    Thanks:

    My log file:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:48:05 PM, on 6/10/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\MMTrayLSI.exe
    C:\WINDOWS\System32\MMTray2k.exe
    C:\WINDOWS\System32\MMTray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Dudez\protowall\ProtoWall.exe
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\WINDOWS\System32\oodag.exe
    C:\WINDOWS\Downloaded Program Files\eBayTBar.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\Program Files\ntl\broadband medic\bin\mad.exe
    C:\PROGRA~1\Motive\Common\MOTIVE~1.EXE
    C:\Program Files\ntl\broadband medic\SMARTB~1\MotiveSB.exe
    C:\Program Files\MYIE2\MyIE.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\les\My Documents\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 62.252.192.4:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    O2 - BHO: (no name) - {001F2570-5DF5-11d3-B991-00A0C9BB0874} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: eBay Toolbar - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
    O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\Program Files\Copernic Agent\CopernicAgentExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [MMTrayLSI] C:\WINDOWS\System32\MMTrayLSI.exe
    O4 - HKLM\..\Run: [MMTray2K] C:\WINDOWS\System32\MMTray2k.exe
    O4 - HKLM\..\Run: [MMTray] C:\WINDOWS\System32\MMTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\System32\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ProtoWall] C:\Program Files\Dudez\protowall\ProtoWall.exe
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - Startup: Registration-InstantCopy.lnk = C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\Pixie\RegTool.exe
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: eBay Toolbar.LNK = ?
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra 'Tools' menuitem: Launch Copernic Agent (HKLM)
    O9 - Extra button: Fill Forms (HKLM)
    O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
    O9 - Extra button: Save (HKLM)
    O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
    O9 - Extra button: Copernic Agent (HKLM)
    O9 - Extra button: RoboForm (HKLM)
    O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
    O9 - Extra button: eBay Toolbar (HKLM)
    O9 - Extra 'Tools' menuitem: eBay Toolbar (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {001F2570-5DF5-11D3-B991-00A0C9BB0874} (eBay Helper Object) - http://download.ebay.com/toolbar/eBayTBar.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38089.4216435185
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. TonyKlein

    TonyKlein Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    4,351
    Location:
    The Netherlands
    Re: java problem

    Try this:

    Go to Start - Run, and type each line below separately, then press OK:

    regsvr32 Shdocvw.dll
    regsvr32 Oleaut32.dll
    regsvr32 Actxprxy.dll
    regsvr32 Mshtml.dll
    regsvr32 Browseui.dll
    regsvr32 Urlmon.dll
    regsvr32 Shell32.dll

    Note: you should see a brief message after each entry that the dll has been successfully registered.

    Now reboot, test IE, and repost with your results.
     
  3. TonyKlein

    TonyKlein Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    4,351
    Location:
    The Netherlands
  4. lesleb

    lesleb Registered Member

    Joined:
    Jun 10, 2004
    Posts:
    4
    Re: java problem

    TonyKlein
    Thankyou very much.
    Your first solution seems to have done the trick.
    Sorry if i posted this in the wrong section.
    Thanks Again :D
     
  5. TonyKlein

    TonyKlein Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    4,351
    Location:
    The Netherlands
    Re: java problem

    You're welcome. Glad to hear that did the trick. :)
     
  6. lesleb

    lesleb Registered Member

    Joined:
    Jun 10, 2004
    Posts:
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    Just out of interest is there anything i should be removing from my log file report.
    thanks
     
  7. TonyKlein

    TonyKlein Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    4,351
    Location:
    The Netherlands
    Nope, it's a pretty clean log; you're good to go now.
     
  8. lesleb

    lesleb Registered Member

    Joined:
    Jun 10, 2004
    Posts:
    4
    thanks for the info :D
     
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