ICP Raid Controller + BootCD

Discussion in 'Acronis True Image Product Line' started by Dilas, Jan 19, 2007.

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  1. Dilas

    Dilas Registered Member

    Joined:
    Jan 19, 2007
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    I m using an ICP Vortex Raid Controller (GDT8586RZ SATA Raid).
    (ASUS P5B Mainb., E6700 CPU, WinXP Prof. SP2)

    With the Boot CD made with TrueImage 9everything works fine. I can boot my system from the CD - deactivate the Controller BIOS by pointing ALT - and rewrite an Image from an USB Drive to the Raid System.

    With the Boot CD made with TrueImage 10 it dont work. The Boot process hangs with a Black Screen.

    Want changed with TrueImage 10 ?

    E mails to the Acronis Suppport team were not answered. So I hope someone can help me here!
     
  2. Dilas

    Dilas Registered Member

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    Jan 19, 2007
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    up...its no joke...it is a real support question:ouch:
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Dilas,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Could you please let us know your Acronis request # (e.g. [Acronis #123456]) which was sent to you in autoreply to your letter? We will find out the reason for the delay. If you have not received an autoreply then please send us a Private Message containing your e-mail address.

    Please also have a look at this previous post of mine and follow the instructions provided there to solve the issue with Acronis True Image 10.0 Home.

    Thank you.
    --
    Aleksandr Isakov
     
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