ICP Raid Controller + BootCD

I m using an ICP Vortex Raid Controller (GDT8586RZ SATA Raid).
(ASUS P5B Mainb., E6700 CPU, WinXP Prof. SP2)

With the Boot CD made with TrueImage 9everything works fine. I can boot my system from the CD - deactivate the Controller BIOS by pointing ALT - and rewrite an Image from an USB Drive to the Raid System.

With the Boot CD made with TrueImage 10 it dont work. The Boot process hangs with a Black Screen.

Want changed with TrueImage 10 ?

E mails to the Acronis Suppport team were not answered. So I hope someone can help me here!

 

up...its no joke...it is a real support question

 

Hello Dilas,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for the delayed response.

Could you please let us know your Acronis request # (e.g. [Acronis #123456]) which was sent to you in autoreply to your letter? We will find out the reason for the delay. If you have not received an autoreply then please send us a Private Message containing your e-mail address.

Please also have a look at this previous post of mine and follow the instructions provided there to solve the issue with Acronis True Image 10.0 Home.

Thank you.
--
Aleksandr Isakov