IBM 3650 serverraid 8I

Discussion in 'Acronis True Image Product Line' started by wickerman, May 29, 2007.

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  1. wickerman

    wickerman Registered Member

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    May 29, 2007
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    Hi I'm using version 8.0 Acronis true image. Recently we just started purchasing IBM 3650's which have a server Raid 8I adapter in them. Acronis cannot detect the hard disks so I'm assuming it does not have the drivers for the 8I. Please advise do I upgrade my version of Acronis or can I get a driver of some sort to update acronis ? I'd appreciate any advice.


    Regards


    Wickerman.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello wickerman,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure you use the latest build of Acronis True Image. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If updating doesn't solve the problem, please download the latest version of Acronis drivers for older versions and install it with disabled logging.

    Please also try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    Note that as you use an older version of Acronis True Image you should press F11 button when the "Starting Acronis Loader..." message appears and not when the selection screen appears.

    If the issue persists, please download and install the free trial version of Acronis True Image 10.0 Home to see how the software works on your computer. With the trial version of the product you will be able to fully use the windows version for a period of 15 days. The standalone version (bootable media) will have only restore function available.

    You can find the detailed instructions on how to use Acronis True Image 10.0 Home in the respective User's Guide.

    Thank you.
    --
    Marat Setdikov
     
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