I wish I had found this forum sooner...I would never had wasted my money on this garbage program! It's called True Image Home 2009...giving people the impression that it is going to be ok for the typical home user to use. What a joke! You need an advanced skill set to operate this program. It has basically, wrecked my computer! Doesn't work at all! I uninstalled it and asked for my money back...so far, no reply from acronis.