I faithfully backed up my laptop to archive on another machine regularly without issues. I recently decided to experiment with a different OS on my laptop, knowing I could restore when I was done, but when I tried to restore I got a "corrupt archive" message instead. I tried to verify the archives and got the same message. After reading some of the post in this forum I tested my memory, but it checked out fine. I tried to verify the archive from a different machine (the machine that the image actually resides on) and it also said that the archive was corrupt. So I resolved myself that my backups weren't as successful as they had indicated they were and that I would have to rebuild my machine. Even though the archives indicated they were corrupt I found that I could still explore them using Acronis so not all was lost. Well I have rebuilt my machine, but when I went to get into my documents it said "access denied" After reading the forums some more it sounds like that is caused by Windows security and the only way to fix it is to modify the security settings on the folder itself. However, it appears, which makes sense to me, that you cannot modify the folders/files of an archive. Am I screwed? between a rock and a hard place? up the creek without a paddle? Anybody have any experiences similar or know of a way out? I contacted Acronis customer support, but that was like writing to a long dead relative (meaning I didn't hear back).