I need help!

Discussion in 'other security issues & news' started by cooldays, May 13, 2014.

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  1. cooldays

    cooldays Registered Member

    Joined:
    Mar 16, 2014
    Posts:
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    Location:
    usa
    I don't know where to post this because I don't know the problem
    I have windows 7 64 bit
    I use webroot and sandboxie

    When I try to boot I can only boot in safe mode. Windows 7 stops before the log in. I get some windows graphics but it does not allow me to log in.

    safe mode works and I restore back to the last windows update on 5 10 I can get normal function

    I don't know what is the problem.

    please help

    the only things I have done is use a new Phillips speech mike device a few days earlier... may be totally unrelated.
    when I retore back I get normal function

    this makes me think its a driver problem but truly I am lost and need help

    can yoy help?

    webroot scan 2 times says I am clean

    ....


    I am backing up my data but something is wrong....

    thank you for helping
     
  2. CloneRanger

    CloneRanger Registered Member

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    Posts:
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    You mean, until you boot again ?

    Did the MIC come with a driver & software ? If so uninstall that driver & ALL it's related software & try to reboot a few times & see what happens.
     
  3. cooldays

    cooldays Registered Member

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    Location:
    usa
    I'm sorry to be ignorant. what do you mean by the mic?
     
  4. subhrobhandari

    subhrobhandari Registered Member

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    Your Phillips mike. Could be possible due to their drivers etc.
     
  5. cooldays

    cooldays Registered Member

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    Location:
    usa
    Ok I will thank you
     
  6. cooldays

    cooldays Registered Member

    Joined:
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    Posts:
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    Location:
    usa
    uninstalled Phillips and all better thanks!
     
  7. subhrobhandari

    subhrobhandari Registered Member

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    Nov 6, 2009
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    779
    Good to know you sorted it out.
     
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