I need Help Possible Driver

Discussion in 'hardware' started by WilliamP, Aug 10, 2011.

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  1. WilliamP

    WilliamP Registered Member

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    Lately I have had a boot problem. It will start to boot then re-boot. A box will pop up saying that Windows had a problem and had to shut down. It says a device or device driver was the problem. How can I determine what I am dealing with. I am on a custom built computer with XP Home Edition.
     
  2. philby

    philby Registered Member

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    Hi WilliamP

    Maybe try system restore from safe mode (assuming it'll boot to safe).

    philby
     
  3. WilliamP

    WilliamP Registered Member

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    Location:
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    I'm sorry. I didn't explain myself well enough. It boots fine on the second try and runs fine. And it only does this one time re-boot about every 5th boot.
     
  4. philby

    philby Registered Member

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    Any pointers in eventvwr.msc?

    Have you enabled boot logging in Advanced Boot Menu (or added /bootlog switch to boot.ini) and then had a look at ntbootlog.txt in C:\Windows?

    If you're getting an indication of there being a driver / device error, I'd still try a partial roll back using SR though (if you can't reinstate a good, full fallback image), as it might just do the trick...

    philby
     
    Last edited: Aug 10, 2011
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