i need help please

Discussion in 'ESET NOD32 Antivirus' started by copymaster, Sep 18, 2010.

Thread Status:
Not open for further replies.
  1. copymaster

    copymaster Registered Member

    Joined:
    Sep 17, 2010
    Posts:
    1
    hi
    i am having a problem with eset nod 32 antivirus 4 it is not updating i am a registered user when i click on the update button nothing happens and each time it makes a startup scan ut notifies me of a virus named cnvpe.fne
    it is found in:-c:\DOCUME~1\afaq\LOCALS~1\Temp\E_N4\cnvpe.fne
     
  2. vtol

    vtol Registered Member

    Joined:
    Apr 8, 2010
    Posts:
    774
    Location:
    just around the next corner
    if the machine is indeed infected the internet connection of AV products and thus updating might be prohibited by the malicious software in an attempt to resists interrogation by security products.

    you may try cleaning with hitman Pro and/or malwarebyte's anti-malware and/or superantispyware, perhaps though in safe mode. or if you have via the Eset SysRescue disk
     
    Last edited: Sep 18, 2010
  3. toxinon12345

    toxinon12345 Registered Member

    Joined:
    Sep 8, 2010
    Posts:
    1,200
    Location:
    Managua, Nicaragua
    Create or use your ESET SysRescue CD with your license, run it, update it, and scan your hard disks
     
  4. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello copymaster,

    Your local ESET support team can assist you in looking further into this. I recommend contacting them for assistance.

    Thank you,
    Richard
     
Thread Status:
Not open for further replies.