I just purchased Nod password is not working

Discussion in 'NOD32 version 2 Forum' started by Mr2cents, Mar 2, 2005.

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  1. Mr2cents

    Mr2cents Registered Member

    Joined:
    Sep 18, 2004
    Posts:
    497
    I purchased nod. I was given a username and password through a email. I use the username and password to download nod32. After downloading nod. I click on "update now". A box pops up with the username already in it. It needs password, so I enter the password. and it says "invalid password" So what's going on here? I was able to download it from eset with the username and password. What's the problem with the update saying "invalid password"?
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Close the popup box.

    The User Name and Password is CASE SENSITIVE, and as such must be typed in precisely, better still COPY and PASTE each into the Control Centre\
    Update\update\Setup

    Make sure you do NOT copy a space at the beginning or end of the UN or PW as this will be seen by Nod32 and will obviously make you UN or PW incorrect.

    Let us know how you go...

    Cheers :D
     
  3. Mr2cents

    Mr2cents Registered Member

    Joined:
    Sep 18, 2004
    Posts:
    497
    Hi Blackspear. I finally got it working. :) I had to uninstall it, and redownload it. The second time it took the info. Everythings goin good :)
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Good to see.

    Cheers :D
     
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