Just bought True Image, but have not yet installed the update. Tried to create a backup of C: which was 9.7g -Requested CD or DVD, placed a DVD with 'Normal' compression, indications from Acronis software was that would fit on one DVD...I have two DVD coaster and two CD coasters; prompted me for a CD; which I placed in the drive and nothing happened. This is on Intel P4 with WINXP Pro, the primary partition is 10g, actual files 6.8g. The drive is 40g with three partitions. Just spins the Acronis CD icon (While trying to write) and nothing happens, created a bootable DVD and repeated the process, same result? Looked at the log and stated the media was bad, brand new Ridata DVD -R & brand new memorex CD's -Just opened to do this! Please.