I have a problem sending virus to eset

Discussion in 'ESET Smart Security' started by gabrielstars, Aug 30, 2010.

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  1. gabrielstars

    gabrielstars Registered Member

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    Aug 30, 2010
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    I can not send files from quarantine, when I send nothing to me, and sometimes tells me to send, but sends all, just send some, this happens to me all that I have pc, ¿what is the problem? o_O

    and i can't send email, eset that I no longer responds as it did before I sent the virus before and added them to the signatures, they told me what kind of virus was now not answering emails, and there are many virus eset dangerous even completely unknown

    sorry if not well understood, use google translator :cautious:
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    14,374
    Basically there are no problems processing samples submitted per the instructions here and a response is provided. Perhaps you could contact your local distributor and explain him the problem you have.
     
  3. volvic

    volvic Registered Member

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    Aug 17, 2009
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    WHY have you got a submit option in the quarantine which is useless basically? You never respond to submissions via it.
     
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