I dont' know if this is the right place to ask, but here goes

Discussion in 'NOD32 version 2 Forum' started by bowhuntr, Aug 14, 2003.

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  1. bowhuntr

    bowhuntr Registered Member

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    I was looking at my receipt email from Eset and realized that my email is different now. Do I need to update it with them, and if so, how do I go about doing that?

    Thanks,
    bowhuntr
     
  2. Mele20

    Mele20 Former Poster

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    Yes, you need to update it. According to the F&Q:

    "My e-mail address has changed. Does Eset need to know about it?

    We recommend you to provide us with your new e-mail address due to our automatic account management system. Renewal notifications are sent 1 week before the expiration of the license term to the client's e-mail address on file. You can only get the notification if a correct address is on file".

    There is nothing to indicate the proper procedure though for doing this. I would assume you would send an email to the reseller from whom you purchased NOD32.
     
  3. bowhuntr

    bowhuntr Registered Member

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    I found a phone number on the website and I called them. They said to send an email to support@nod32.com and include my username and let them know the new email. So, that is what I done.

    Thanks,
    bowhuntr
     
  4. Mele20

    Mele20 Former Poster

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    Sooners, huh!! Good football in Oklahoma. :)

    I'm glad you found the right address to send the change to. That address should be put in the NOD32 F&Q.
     
  5. bowhuntr

    bowhuntr Registered Member

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    Yeah, I couldn't figure out what to do, so I just called them and they told me what to do.

    Soonerso_O You betcha!!! In fact, I am going today to watch the last scrimmage before they close the practices to get ready for the season opener in 2 weeks. Bout a 3 hour trip, but it is worth it.
     
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