i cant uninstall your software

Discussion in 'Prevx Releases' started by MrGump, Sep 7, 2009.

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  1. MrGump

    MrGump Registered Member

    Joined:
    Sep 5, 2009
    Posts:
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    i just downloaded prevx 3.0 to try to see if my system had problems. i now cant uninstall it. I right click the icon but there is no option to close the program. i shut down the process and it comes right back.

    i used the uninstall program you provide but the that did not work. it said something failed but then continued working so i couldn't see the message. it then restarted my computer and it is still installed and working.

    please help me uninstall your software. thanks
     
  2. PrevxWebDesigner

    PrevxWebDesigner Former Prevx Moderator

    Joined:
    Nov 13, 2008
    Posts:
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    Hi,

    You should have the option to uninstall by using the Control Panel's "Add/Remove Programs" (XP) or "Programs and Features" (Vista) pages. Simply select Prevx 3.0 in the list and click Uninstall / Remove.

    Was the uninstall tool you used the following?
    http://info.prevx.com/download.asp?grab=csiuninstalltool

    If neither of the options above work, then open a command prompt window and enter the following:
    "c:\program files\prevx\prevx.exe" /prop UNINSTALL=AUTO

    This should then force Prevx 3.0 to uninstall itself successfully.

    If you have any issues, please don't hesitate to shout :)
     
  3. MrGump

    MrGump Registered Member

    Joined:
    Sep 5, 2009
    Posts:
    394

    thank you very much :thumb:
     
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