I Can't see the dvd drives on XP boot...

Discussion in 'Acronis True Image Product Line' started by ahramis, Jan 19, 2007.

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  1. ahramis

    ahramis Registered Member

    Jan 19, 2007

    I've just installed the acronis TI Home ver. 10 and everything work fine.
    I've done an entire backup of a hdisk partition to a DVD and the file is ok.
    However, when the xp boots from the acronis bootCD I can "see" all the hard drives and partitions, but I can "see" no DVD drive where is the file for restore...

    Any ideas?

    Thank you.
  2. foghorne

    foghorne Registered Member

    Sep 27, 2005
    Leeds, Great Britain
    Semantic (and somewhat irrelevant) point - The boot CD is Linux/DOS not XP.

    I suggest you raise a support request in case this is a driver issue.

    In the meantime you might want to ensure you have a working disaster recovery system by :

    a) storing your backups somewhere which can be read by your boot disk (like a second harddrive)
    b) Look at burning a BartPE recovery disk, which will be able to see your drives if Windows can.

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