I cant install eset smart security

Discussion in 'ESET Smart Security v3 Beta Forum' started by jango, Apr 18, 2007.

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  1. jango

    jango Registered Member

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    After unistall nod32, i reboot the system and try to install eset smart security, a error installation is show:

    "this not a update from nod32 products, you must unistall first nod32 product"

    what can i do to solve this problem?
     
  2. ronjor

    ronjor Global Moderator

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    Hello jango,

    After uninstalling NOD32 and restarting, delete the Eset folder in program files and try the install again.
     
  3. jango

    jango Registered Member

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    I have already do that and dint work
     
  4. ronjor

    ronjor Global Moderator

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    I'm not sure what the problem could be jango. Perhaps someone will have a better idea.

    You might want to give some of your system info in case that would be helpful.
     
  5. jango

    jango Registered Member

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    Windows XP Home Edition

    Tanks
     
  6. mesaboogieman

    mesaboogieman Registered Member

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    Hi
    I had the same problem despite cleaning up the registry etc.

    What worked for me was to re-install Nod32 2.7 and then uninstall it from the Start/Programs/Eset/Uninstall rather than Add/Remove programs in Control Panel.

    Eset Smart Security installed without a problem after doing it this way.
    Hope this helps.
     
  7. ctrlaltdelete

    ctrlaltdelete Registered Member

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    Install & Uninstall version 2.7 again.

    That's how i solved the problem.
     
  8. jango

    jango Registered Member

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    Problem solved... tank you guys
     
  9. ronjor

    ronjor Global Moderator

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    Thanks everyone.
     
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