I can't get rid of about:blank

Discussion in 'adware, spyware & hijack cleaning' started by confused1, Apr 26, 2004.

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  1. confused1

    confused1 Guest

    I have tried everything from CWShredder, ADaware, Sbybot, Hijack This. I can remove it for a while, but it always comes back. It seems to be making my computer act up as well. I keep getting errors and memory problems. Please help me get rid of this.


    Logfile of HijackThis v1.97.7
    Scan saved at 12:02:13 AM, on 4/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Norton Personal Firewall\NISUM.EXE
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\LTMSG.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\interMute\SpamSubtract\SpamSub.exe
    c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.maxima.org/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: PopSubtract.lnk = C:\Program Files\interMute\PopSubtract\PopSub.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,158
    Location:
    North Carolina, USA
    Hi confused1,

    Welcome to Wilders.

    Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups to the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

    There also may be hidden files. See HERE for how to show hidden files.

    Then reboot into safe mode and delete:

    ALCXMNTR.EXE <-- You may have to do a search for this file.

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
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