HP Proliant ML150 Acronis problems

Discussion in 'Acronis True Image Product Line' started by garykyle, Apr 13, 2007.

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  1. garykyle

    garykyle Registered Member

    Joined:
    Aug 16, 2006
    Posts:
    18
    Hello all,

    I'm having problems with Acronis 9 on our Proliant ML150 G3 server (specification here). I am trying to back up from the boot CD, but it freezes on the selection screen, the same as the problem discussed in this thread.

    I am using regular PS/2 keyboard and mouse, I have disabled USB controllers, tried running with just the keyboard plugged in, but nothing. Hitting keys just gives system beeps.

    Any help/ideas would be much appreciated.

    Many thanks,

    Gary
     
  2. garykyle

    garykyle Registered Member

    Joined:
    Aug 16, 2006
    Posts:
    18
    Just out of interest, I've just tried the ATI 10 trial, same problem.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello garykyle,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please collect some information to let us investigate it thoroughly?

    Please create Windows System Information as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach the collected file and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    P.S. Please also note that a possible workaround is to use a BartPE-based bootable CD created using Acronis True Image plug-in for BartPE and allowing one to boot the computer into a Windows-like environment loading the appropriate drivers for any hardware devices installed in the computer at startup.

    Acronis True Image plug-in for BartPE comes with the Acronis True Image installation and can be found in the
    \Program Files\Acronis\TrueImageHome\BartPE folder.

    Thank you.
    --
    Marat Setdikov
     
  4. garykyle

    garykyle Registered Member

    Joined:
    Aug 16, 2006
    Posts:
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    Hello,

    The BartPE CD worked. Thank you.
     
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