HP ProLiant DL180: pc_keyb: controller jammed (0xFF) ?

Discussion in 'Acronis True Image Product Line' started by snownight, Oct 30, 2007.

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  1. snownight

    snownight Registered Member

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    HP ProLiant DL180

    When I boot my HP ProLiant DL180 from the PXE , i selected True image age or snap deploy agent, screens display:


    pc_keyb: controller jammed (0xFF)

    scrolling by.

    If I let this go on for 5-10 minutes , then I actually get into the Acronis interface, why?

    thx!
     
  2. shieber

    shieber Registered Member

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    Sounds the keyboard is sending a key signal to the keyboard controller. Could be a key jsut barely making contact or a faulty device in one of the circuit boards (keyboard or mobo). Can yu try pluggin in a diff keyboard and see if things work okay.
     
  3. snownight

    snownight Registered Member

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    Yes, i use another ps and usb keyboard, but no use
     
  4. shieber

    shieber Registered Member

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    If you're booting form the CD, you probalby need to use the usbmouse=off paramter for themouse and I belive there is a similar parameter for the keyboard. The linux driver on the Boot CD isn't working with your mouse/keyboard and you'll probably do better by telling linux not to use the usbmouse and keyboard drivers.



     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for choosing Acronis software

    Please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then please submit a request for technical support. Please clarify the exact name of Acronis Software you're using and build number, attach the collected report and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.


    Thank you.

    --
    Michael Levchenko
     
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