HP DX2200 - Acronis won't work

Discussion in 'Acronis True Image Product Line' started by garykyle, Mar 2, 2007.

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  1. garykyle

    garykyle Registered Member

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    Hello all,

    I'm interested to know if anyone has successfully run Acronsic True Image on a HP Compaq DX2200?

    I am trying to back it up using the Acronis boot loader CD. We've never come across a machine Acronis doesn't work with before, but this is the first DX2200 we've had. This thread seems to indicate some USB driver problems, but I'm not sure this is really relevant as I don't have any USB devices plugged in. I am trying to back up to a FireWire external drive.

    With the boot CD, I can select the version of Acronis to run (Safe/Full), but after that, it just hangs on the black loading window with the orange Acronis logo in the corner.

    I am using the latest build of Acronis Home 9.1.

    Many thanks,

    Gary
     
  2. foghorne

    foghorne Registered Member

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    Leeds, Great Britain

    Remove your FireWire drive and try again. If it boots up then I suspect a Linux driver issue.

    F.
     
  3. jeremyotten

    jeremyotten Registered Member

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    To let it work. Detach the multimedia card readers and boot with linux bootcd.

    Alternative is create Bartpe cd with acronis plugin ...... then you can keep the card reader attached.
     
  4. garykyle

    garykyle Registered Member

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    Ha! Well, I disconnected the card reader, and away it goes! Backing up as we speak. Cheers - that's excellent!

    Out of curiosity, why do you both mention Linux? I'm running Windoze...
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello garykyle,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please notice that the standalone version of Acronis True Image (Acronis Bootable Rescue Media, full version) uses Linux operating system to operate the computer. You can learn more about Acronis Bootable Rescue Media from the chapter 10 "Creating bootable media" of the respective User's Guide.

    Thank you.
    --
    Marat Setdikov
     
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