I've sweated blood over this so I thought it would be useful to let readers know of my experiences. I'm using ATI 11 version 8101 and have no intention of upgrading to 12, at least for now. The problem was: how to get ATI 11 to e-mail me the result of its backup job. I also run SyncBackSE and that works without any problems. ATI, on the other hand, is a nightmare, as other posts in this forum have indicated, yet I could find no clear answer to users' requests for help. I want to use Gmail but, so this applies to my experiences with Gmail but other services should(?) be similar. Like almost all e-mail services now, Gmail requires SSL encryption, which ATI 11 does not provide. ATI support has blithely suggested that we upgrade to 12 or find an e-mail provider that doesn't require SSL (easier said than done!). The answer is to ignore this (non-)advice and install an SSL interface on your machine that sits between ATI and the SMTP server as a tunnel, ie ATI >> SSL interface >> SMTP server. This SSL interface is called stunnel: www.stunnel.org. At the time of writing, it's at version 4.27. Stunnel sits on the machine and runs as a service at startup. It requires a configuration file, stunnel.conf. To save you the hassle, this is the meat of the config file I successfully use for accessing Gmail: ;>>>>>>>>>>> ; Some debugging stuff useful for troubleshooting debug = 7 output = stunnel.log ; Use it for client mode client = yes ; Service-level configuration delay = yes [pop3s] accept = localhost:9110 connect = pop.gmail.com:995 [smtps] accept = localhost:9025 connect = smtp.gmail.com:465 ;<<<<<<<<<<<<< So far, so good. I could get Thunderbird to send e-mails through stunnel, but not our old friend ATI. After much trial and error, you need to set the following in the "Send Email" page: 1. The destination e-mail address enclosed in chevrons, eg <email@example.com>. 2. The outgoing SMTP server address as either localhost or 127.0.0.1. (Both seem to work for me.) 3. The SMTP port as 9025, to coincide with the stunnel.conf file. 4. The Gmail logon userid - without the @gmail.com 5. The Gmail logon password. 6. Absolutely nothing in the "additional e-mail parameters" screen - and that includes an e-mail subject - except any checked/ticked options. The test e-mail got through stunnel and I configured my firewall to allow TrueImage.exe to send to IP address 127.0.0.1. Unfortunately, although the test email button uses TrueImage.exe to send the e-mal, Acronis, in their infinite wisdom, use a different program when the live backup actually runs. Cheers guys. It's TrueImageHomeNotify.exe, so make sure your firewall is configured for both. That caught me out and seems to have caught a few others out too. After that it's (almost) plain sailing. Oh, except for the long-standing (and never fixed) fact that ATI issues the post-process command (in my case shutdown) after the backup has run but *before* the verify has started. Hope this is of help to some of you people. It's just a pity that the quality of ATI support is such that I found plenty of people looking for an answer to this issue but nobody actually seeming to get one, at least that I could see.