How to remove submission requests from Eset?

Discussion in 'ESET Smart Security' started by Traveler2, Apr 7, 2010.

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  1. Traveler2

    Traveler2 Registered Member

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    How to remove submission requests from Eset?

    As an example I will get a popup window from Eset asking me to submit files to be reviewed for viruses.

    Some of these files are none to me to be safe and I just click "cancel" but the requests keep coming back.

    Can I create rules to allow certain files?

    Note I am the type of user that lets Eset basically run on automatic for everything.

    4.0.437 currently but I will upgrade soon.
     
  2. Marcos

    Marcos Eset Staff Account

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    Deselect the files you don't want to submit and click Submit to confirm that you don't want any of the selected files to be submitted.
     
  3. Cudni

    Cudni Global Moderator

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  4. Traveler2

    Traveler2 Registered Member

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    Thank you for your help!
     
  5. siljaline

    siljaline Former Poster

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    You may adjust your submissions to suit as illustrated in screenshot.
     

    Attached Files:

  6. Traveler2

    Traveler2 Registered Member

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    Thanks again.

    I really like this forum - very friendly and helpful forum members.
     
  7. siljaline

    siljaline Former Poster

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    You are very welcome, please advise if there is anything else we can assist you with.

    Regards,

     
  8. parkher

    parkher Registered Member

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    Is there a way to view in advance (at any time) the information pending to be submitted?
    I see that 1 item is in the special cache but how to see what it is?

    I would like to access that cache in a similar way I am allowed to see what is in Quarantine. And perhaps similar actions on the item.
    I assume that it will be shown to me during submission (ask before submitting),
    but still, how to see it not during submission?

    Or at least some manual way, not through Smart Security interface?
     
  9. siljaline

    siljaline Former Poster

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    The submission cache is here:
    Article here.
    Regards,

     
    Last edited: Apr 10, 2010
  10. parkher

    parkher Registered Member

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    Thanks.
    So it seems that I can delete those files manually, but not to check what is the location/name of the suspicious file.
     
  11. siljaline

    siljaline Former Poster

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    You are most welcome but note that what I posted back to your query would be for purposes of purging the ThreatSense® submission cache to ESET.

    You may turn this feature off but it is recommended that you leave it in place.

    Please read this overview of ThreatSense® So that we are on more common ground as to where to proceed with any additional queries you may have.

    Regards,

     
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