How to delete a Scan Profile after creation?

Discussion in 'ESET NOD32 Antivirus' started by ThomasAdams, May 8, 2008.

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  1. ThomasAdams

    ThomasAdams Registered Member

    Joined:
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    Location:
    Oregon, USA
    I added a new profile, and for the life of me, do not seem to be able to "Remove" it. I open up NOD 32 (from systray) click Setup and hit F5.I click on Profiles and highlight the profile I want to remove in the Profiles list. I click remove, OK and OK, and when I go back to the Profile editing, it is still there...

    The only thing I could think of is that when you create a new profile if it is then associated with a scan, perhaps it will not let you delete it... ? However I checked and cannot find it in use anywhere. Any help would be greatly appreciated!o_O

    Best regards,
    TAd

    NOD 32 Version 3.0.650.0

    Case #115496
     
    Last edited: May 8, 2008
  2. Eryan

    Eryan Eset Staff Account

    Joined:
    Jan 17, 2008
    Posts:
    181
    Hi, this behavior is typical of a permissions issue. Make sure you are logged in as administrator or have admin rights before deleting that profile...
     
  3. ThomasAdams

    ThomasAdams Registered Member

    Joined:
    Jan 4, 2008
    Posts:
    35
    Location:
    Oregon, USA
    Eryan,

    Thank you for the reply. I am logged in as administrator (user with admin rights), and I am on windows XP SP2. I have not gotten any other errors aside from the initial install where the virus update would not auto update. A manually performed update corrected this, no issues with updating since (I think it has been 3-4 virus definition updates) initial install. Any other ideas?

    Best regards,
    TAd
     
  4. ThomasAdams

    ThomasAdams Registered Member

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    Location:
    Oregon, USA
    Anyone able to reproduce this? I am thinking about going for a clean reinstall if no one else is experiencing this one.
     
  5. The Hammer

    The Hammer Registered Member

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    Location:
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    Not experiencing what you are. So I'd reinstall.
     
  6. Cosmo 203

    Cosmo 203 Registered Member

    Joined:
    Mar 3, 2008
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    I noticed several times, that after closing the options dialog with "OK" NOD32 did not save the actual changes; it's a bit annoying (but less annoying than a complete reinstall and new configuration). Try the same (removing the profile in your case) 2 or 3 times and it should be done. (At least, this is how NOD behaved here.)
     
  7. ThomasAdams

    ThomasAdams Registered Member

    Joined:
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    Location:
    Oregon, USA
    Thanks Cosmo, I tried as you suggested and it was a no go. I then went and exported my settings. I opened the xml, editing (removed) the custom profile and re imported the edited file and it is still there. I think I will try for a clean install/reinstall. I also had problems adding the profile, I tried multiple times as you stated and it finally took. Very odd indeed!
     
  8. ThomasAdams

    ThomasAdams Registered Member

    Joined:
    Jan 4, 2008
    Posts:
    35
    Location:
    Oregon, USA
    Will do, and after trying to use the export/import settings I think I will just reset everything manually. Then do a save :) Of course after I assure that I can add/remove custom profiles.

    Edit:

    Uninstall/Reboot/Reg entry removal/reinstall fixed it. I can add and delete profiles with ease :)

    A suggestion to ESET, the uninstaller needs some work on NOD 32 Ver. 2.7/Ver 3. as alot of things are left behind in the registry.
     
    Last edited: May 10, 2008
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