How manage client lists at ERAC?

Discussion in 'ESET Server & Remote Administrator' started by psanggabuana, Sep 21, 2011.

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  1. psanggabuana

    psanggabuana Registered Member

    Joined:
    Sep 21, 2011
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    Location:
    bintaro
    Hai guys,
    I'm new be at this forum.
    I'm join because I have many problems about client list at ERAC.
    The problems are
    1. why the same user (MAC Address is same) twice at client list? I have a solution from ESET but its not running. Maybe the reason is that the client list isn't auto refresh.
    2. How make client lists at ERAC to auto refresh?
    3. I dont undestand about auto update for client. Because at my ERAC client doesn't auto update, my ERAC is new.

    Thanks,
    I need solution for my problems.
    Please help me...
    ^^
     
  2. jimwillsher

    jimwillsher Registered Member

    Joined:
    Mar 4, 2009
    Posts:
    668
    Hi

    You can get duplicate entries if your clients have two network cards (e.g,. wired and wireless) as ERAC uses the MAC to identify comptuers. However there's an option in the server settings caled "allow client address changes" (or similar) which solves this.


    Jim

    EDIT Tools > Sever Options > Advanced > Advanced > Advanced > "Enable MAC Address Renaming"

    Set this to Yes, delete your entries, and let them repopulate. YOu will no longer have duplicates.


    Jim
     
    Last edited: Sep 22, 2011
  3. psanggabuana

    psanggabuana Registered Member

    Joined:
    Sep 21, 2011
    Posts:
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    Location:
    bintaro
    Hi,
    In the option, there are 3 option about "Enable MAC Address Renaming"?
    Which option can be set to "yes", all or one on them?

    Thanks for your clue ..
    :D
     
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