How long for a response from Tech Support?

Discussion in 'ESET NOD32 Antivirus' started by bobriff, Nov 26, 2007.

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  1. bobriff

    bobriff Registered Member

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    I e-mailed tech support on Saturday morning.

    I promptly received a reply with a case number, but haven't received any response to my question.

    How long do they normally take to respond?

    Thanks.
     
  2. deanmartin

    deanmartin Registered Member

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    call the toll free # on their website. was a hole lot faster 5,10 min wait and they even called back 1 hour later to make sure everything was ok:)
     
  3. vjecmenic

    vjecmenic Registered Member

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    They've answered me (almoust allways) in next 24 - 48 hours
     
  4. TaInTeD_SnIpEr

    TaInTeD_SnIpEr Registered Member

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    When I put in a ticket to ESET's Tech Support on Saturday they responded Tuesday morning, so check your mail today I guess.
     
  5. SteveBlanchard

    SteveBlanchard Registered Member

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    Or your junk, maybe just PM Marcos?
     
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