how long does it take

Discussion in 'Ghost Security Suite (GSS)' started by LFC, Jun 6, 2005.

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  1. LFC

    LFC Registered Member

    Joined:
    Feb 23, 2005
    Posts:
    54
    i purchased my regdefend today by paypal and still not heard anything im in the uk and ghost security r in the usa i believe so they should still be working as its only 3:30pm there cos its 8:30pm here
    thnks
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Ghost Security are in Western Australia.

    Cheers :D
     
  3. LFC

    LFC Registered Member

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    Feb 23, 2005
    Posts:
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    really i thought it said they was in usa -5hrs
     
  4. LFC

    LFC Registered Member

    Joined:
    Feb 23, 2005
    Posts:
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    now im getting worried i still havent heard anything not even an email saying if theres a problem with my registration or not what is happening
     
  5. Blackspear

    Blackspear Global Moderator

    Joined:
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    Posts:
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    Location:
    Gold Coast, Queensland, Australia
    Can you please send an email to support@ghostsecurity.com with all the details of your purchase together with a link to this thread...

    Cheers :D
     
  6. LFC

    LFC Registered Member

    Joined:
    Feb 23, 2005
    Posts:
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    hi blackspear ive already done that twice now once yesterday as soon as i bought it cos thats wot i did when i bought processguard and tds-3 and again today i will send another like you said with this thread link hope it gets sorted soon
    ps ive looked on paypal and it says

    Name:
    Jason Annice
    Email:
    sales@ghostsecurity.com

    Total Amount:
    -$24.95 USD

    Conversion From:
    -£14.08 GBP
    Conversion To:
    $24.95 USD
    Exchange Rate:
    1Pound Sterling = 1.77240 US Dollars

    Date:
    6 Jun. 2005
    Time:
    17:59:01 BST
    Status:
    Unclaimed

    :'(
     
  7. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    I have no doubt that Jason will sort this out for you. I'll also send him a PM.

    Cheers :D
     
  8. LFC

    LFC Registered Member

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    Feb 23, 2005
    Posts:
    54
    thanks blackspear jason has been in touch by email saying he needs to get in touch paypal for something then it should be sorted
     
  9. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    Yes sorry about that, PAYPAL payments aren't automated, and on top of that there was an issue with PAYPAL accepting this particular payment which has been sorted now.
     
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