So far I'm very impressed with True Image. I do have one question that I can't find an answer to... I'm booted into Windows, I run TrueImage to create a backup of my C: drive, where my Windows, programs and data are stored. While the image is being created I add an email account and download it's email, check newsgroups and edit a document. Finally, the image is finished. Say that my email configuration is written to the image BEFORE I add the email account, but the mailbox contents are not written until after I downloaded the email for the new account? Same with newsgroup pointers and messages download. What about edits to my document? You can see I'm trying to figure out how True Image can create an image from a drive that's currently in use.