I am having trouble re-installing TI9 and decided to start from the beginning by uninstalling TI9. I used the Windows 98 add/remove programs but when I tried to re-install TI9 it would hang up on the "installing" screen with all "blue bars" filled in. I went through the steps to manually uninstall found on this forum but to no avail. The 1st step though says to delete Secure Zone with wizard or manually. I cannot access the wizard and do not know how to delete it manually. I don't know if this is why it won't install again or not. I do not get the screen requesting the serial number of the cd even after uninstalling everything I can think of. Please help!