Discussion in 'Prevx Releases' started by Tarnak, Jul 27, 2013.
I want to uninstall completely and reinstall...but I need the keycode before I do this.
If you still have WSA installed open the main GUI and Click My Account or Do you have your My Webroot Account setup as it's in there if you did? https://my.webrootanywhere.com/ Or are you talking about the Closed Beta keycode? Do you have the emails sent to you when the Beta started?
I am a closed beta tester, just like you.
However, I am confused that I no longer see the keycode like I could previously. I know it changed, but it is annoying, nonetheless.
After, clicking on 'Copy to clipboard', I get the following message...
Were you using the original license keycode as that Expired long time ago the new one has BETA in the keycode! Send a PM to Joe with your email address the one you registerd with for the original Beta early 2011 and hopefully he can look it up.
TH is correct - it sounds like you still have the GUID-based license from the original 2011 beta. It's changed to a 20 byte license key with "BETA" or "TEST" in the name. Send me a PM with your email address and I'll send you back the newer license that corresponds to your original one.
Thanks Daniel and Joe...I have sent the PM as requested by Joe.
Separate names with a comma.