I had an Opera.dll FP today, on two different computers. Got the alert message on the old computer, set up over a year ago; nothing on the new. Looking at MyPrevx, don't see how to configure the alerts currently. MyPrevx attached.
Because there is no email address attached to that license as I can see the original 500 email credits have not been used or see picture! TH
Logon shows both licenses under the same logon name and email address per fig 1. I had to go through the additional step and use a separate username for the second license to get to the permissions and alerts screen.
This is one of the aspects of MyPrevx that will be significantly improved in its next incarnation. It is indeed overly complicated to do things like this but are actively working on rewriting large portions of it