How do I buy or renew nod32 without giving them my info?

Discussion in 'ESET NOD32 Antivirus' started by Pextor, Nov 8, 2011.

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  1. Pextor

    Pextor Registered Member

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    I really hate how eset makes you give them so much personal info to get their AV. I value my privacy and I think an AV company would understand that, but I guess not. I bought a copy at a local computer store but it still makes me go online to give my activation key along with requiring all the information. Is there anyway to get around all of this nonsense? Like maybe a link to bypass that form?

    (Yes, I know I could input false information, but I don't like having to do that.)
     
    Last edited: Nov 8, 2011
  2. webyourbusiness

    webyourbusiness Registered Member

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    then buy a retail box and activate it - oh - same problem.

    You can't get away with it unless you provide false information.

    We have had people do that in our online store... I cancel the orders. Sorry, we don't abuse our customer information and respect every one of them - the information requested is to process a payment - nothing more.... those that use obviously fake information run the risk of being a credit-card chargeback waiting to happen - with ZERO chance of winning it from our end - so to prevent THEFT, we cancel the few orders that come in like that.

    I am sure ESET must see a few more of these - the best I can recommend would be to buy retail, then activate using a made up name/address and a thow-away hotmail, or gmail account.

    This could be against the ToU of the software though - please read that carefully. ESET, like us, does NOT sell, rent or otherwise abuse their customers' information - EVER.
     
  3. Pextor

    Pextor Registered Member

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    Thanks, but do any known retailers sell a package that you can just install based on the in-package materials? Perhaps a business edition or something like that?

    Anyone that has information, please chime in!

    (Although I understand the concerns an *online* retailer must face, but just in case it wasn't clear... Eset already has my money. I bought it retail (physical) already, and have my activation code. (But apparently, having my money isn't enough for them -- they need to know what street I live on, too. :rolleyes: ))
     
    Last edited: Nov 8, 2011
  4. SweX

    SweX Registered Member

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    I purchased my license Online and I didn't need to tell them wich street I live on :doubt:
     
  5. zfactor

    zfactor Registered Member

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    if you must just enter something in there. you will still get your user / password. the problem may arise later if or when you need support for your product. im sure you would be fine with providing them your info though.
     
  6. Pextor

    Pextor Registered Member

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    Can you tell me from where?
    As far as I know, they make all customers (online and physical) go through the activation step, which is where all the information is asked for.
     
  7. SweX

    SweX Registered Member

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    I bought it from the Swedish distributor, I needed to give them my name, email adress, and phone number.

    Yes I gave them my real name because I do trust the company ;)
     
  8. Pextor

    Pextor Registered Member

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    Can you give me the link to the Swedish distributor? That's interesting - maybe it's different for overseas purchases.
     
  9. zfactor

    zfactor Registered Member

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    wait so you have a retail copy already? imo i would use it with a diff address why spend double to rebuy it unless you can return the retail one? just curious
     
  10. SweX

    SweX Registered Member

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    As you wish -http://www.eset.se/kop/ . But I don't recommend you to buy from there though. And don't blame me if anything goes wrong. ;)
     
  11. Pextor

    Pextor Registered Member

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    zfactor - I'm not going to spend double, I can just take it back, since I bought a retail copy. And even if I can't for some reason, it is good information to know.

    Thanks Swex. Curious though why you don't recommend it? (What problems do you anticipate?)
     
  12. SweX

    SweX Registered Member

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    Well I don't have a "bad experience" with them. It's very good actually :thumb:

    It's just that if you would need support they wouldn't be able to give that to you since afaik you don't speak Swedish ?;)
    That's the only reason why I don't recommend you to buy from there.

    But of course you could always use Wilders if you need help :p
     
  13. ljg

    ljg Registered Member

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    Pextor -

    "I really hate how eset makes you give them so much personal info to get their AV."

    Sorry, but my memory doesn't serve me well enough to recall what personal info you're referring to.

    Care to help an old guy out?
     
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