How can I remove PCGaurd

Discussion in 'ProcessGuard' started by WhiteCloud, Nov 12, 2004.

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  1. WhiteCloud

    WhiteCloud Guest

    PC gaurd has my computer under control. I want to delete the program but everything I do is not working.

    I went in to add/remove, and it tells me part of the program is running.

    Then I go to task manager to shut it down, and it is access denied.

    So how does one remove the terrible program?
     
  2. worldcitizen

    worldcitizen Registered Member

    Joined:
    May 15, 2003
    Posts:
    530
    I felt the same way about Process Guard when I first tried it but now I consider it the best program on my PC and I know that it will protect me through thick and thin.

    If you are having problems understanding something or getting it set up the way you want be a little patient because this program is really worth it. It is a very complex program under the hood but will protect your pc better than anything else on this planet.

    The other day I had something try to close down my security software but PG couldn't be shut down and it protected my anti-virus from being disabled. I shudder to think what someone was trying to do to my machine but they failed because of Process Guard. Without PG my AV would have been disabled and then I would have been under assault without any defenses.

    Try and persevere with yourself and you'll see that it's worthwhile.

    Usually it can be uninstalled from the start/programs menu where there is an uninstall option. You should disable it and exit it from the system tray before uninstalling.

    Dave
     
  3. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    19,862
    Hi WhiteCloud

    1. RightClick on the PG icon on the systray and uncheck protection enabled.
    2. Then do the same thing and click on exit.
    3. Click on start>all Programs>ProcessGuard>Uninstall
    4. Reboot
    5. Assuming your running XP open windows Explorer and navigate to
    C:\windows\system32 In this area you should find pguard.dat and phash.dat. Delete them. Also make sure procguard.dll is gone.

    Get this far and report back and we can help you get a good install.

    Question. Are you comfortable in using regedit.

    Pete
     
  4. wanchan

    wanchan Registered Member

    Joined:
    Jul 27, 2004
    Posts:
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    PG30000 or above does not have phash.dat. Right?
     
  5. Peter2150

    Peter2150 Global Moderator

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    Hi wanchan

    Both dat files are present in the latest version Pguard and Phash

    Pete
     
  6. wanchan

    wanchan Registered Member

    Joined:
    Jul 27, 2004
    Posts:
    33
    I just upgraded to PG3050 by uninstalling PG3000. Phash wasn't found while PG3000 was installed. And now with 3050 installed, Phash was not found either. I did a search for Phash by unhiding all files on Windows XP SP2.

    Hhhmmm o_O
     
  7. nick s

    nick s Registered Member

    Joined:
    Nov 20, 2002
    Posts:
    1,430
    Hi wanchan,

    Try searching for pghash.dat.

    Nick
     

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  8. wanchan

    wanchan Registered Member

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    Gotcha Nick. pghash.dat found here too, in C:\WINDOWS\system32.

    When uninstalling PG3000, I first used the official Uninstaller in Windows Safe-Mode (although this wasn't necessary I did it anyway). After the Uninstall, I did search and all I could find and remove was pguard.dat in C:\WINDOWS\system32.

    I am concerned if there anything else I should have manualy deleted but I didn't, and whether that will affect the stability of PG3050 I am using. New PG3050 is running for the past two days stably. Two days are a period too short to make sound judgement, I know.

    Questions:
    1. Anyone could kindly confirm if what I did with the uninstall of PG3000 was absolutely correct?
    2. Is pghash.da present only in PG3050?
     
  9. Peter2150

    Peter2150 Global Moderator

    Joined:
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    Sorry for the confusion with the missing "g". Both files have been present in the past several versions.
     
  10. wanchan

    wanchan Registered Member

    Joined:
    Jul 27, 2004
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