Hot Kiss - Im desperate !!!!

Discussion in 'adware, spyware & hijack cleaning' started by matt living, May 14, 2004.

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  1. matt living

    matt living Registered Member

    Joined:
    May 14, 2004
    Posts:
    5
    Im desperate to get rid of this dialler thing - can anybody help identify the probelms below

    Logfile of HijackThis v1.97.7
    Scan saved at 12:11 pm, on 14/05/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.51 SP1 (5.51.3020.2100)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
    C:\WINNT\System32\ccsrvc.exe
    C:\PROGRA~1\CARBON~1\shellker.exe
    c:\centenn.ial\audit\cagent32.exe
    c:\centenn.ial\audit\xferwan.exe
    C:\WINNT\SYSTEM32\DWRCS.EXE
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\SYSTEM32\THOTKEY.EXE
    C:\Program Files\TOSHIBA\TME2\Tmesrv2.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\Program Files\Network Associates\VirusScan\VsStat.exe
    C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
    C:\Program Files\Network Associates\VirusScan\Avconsol.exe
    C:\Program Files\Network Associates\VirusScan\Webscanx.exe
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\Promon.exe
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\WINNT\daemon.exe
    C:\WINNT\Hot_Kiss.exe
    C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    C:\Program Files\Microsoft Office 97\Office\FINDFAST.EXE
    C:\Program Files\TOSHIBA\NetDevSw\NetDevSW.exe
    C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\DOCUME~1\DHUMPH~1\LOCALS~1\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
    res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
    res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
    Internet Explorer provided by Amey plc
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    Settings,ProxyServer = amey-proxy.amey.co.uk:80
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
    Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {8E5C54AD-8943-4546-9FD6-1279E53F09FB} -
    C:\WINNT\mrhop.dll (file missing)
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio -
    {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Promon.exe] Promon.exe
    O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME2\TMESRV2.EXE
    /logon
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
    Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [MSZTCE] C:\WINNT\system32\MSZTCE.EXE
    O4 - HKLM\..\Run: [cpl] C:\WINNT\daemon.exe /i msnuj
    O4 - HKLM\..\Run: [Hot_Kiss] C:\WINNT\Hot_Kiss.exe -n
    O4 - Global Startup: FlashPath Monitor.lnk = C:\Program
    Files\SmartDisk\FlashPath\sdstat.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft
    Office 97\Office\FINDFAST.EXE
    O4 - Global Startup: Network Device Switch.lnk = C:\Program
    Files\TOSHIBA\NetDevSw\NetDevSW.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
    present
    O12 - Plugin for .qt: C:\Program Files\Internet
    Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .spop: C:\Program Files\Internet
    Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
    Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
    http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.
    0.0.6.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
    http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = amey.co.uk
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = amey.co.uk
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = amey.co.uk
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = amey.co.uk
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = amey.co.uk
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = amey.co.uk
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop and we need to empty the temp folder that HJT is running from to fix the hijackers

    download CWshredder from http://www.thespykiller.co.uk

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =res://C:\WINNT\mrhop.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Amey plc
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {8E5C54AD-8943-4546-9FD6-1279E53F09FB} -C:\WINNT\mrhop.dll (file missing)

    O4 - HKLM\..\Run: [MSZTCE] C:\WINNT\system32\MSZTCE.EXE
    O4 - HKLM\..\Run: [cpl] C:\WINNT\daemon.exe /i msnuj
    O4 - HKLM\..\Run: [Hot_Kiss] C:\WINNT\Hot_Kiss.exe -n

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...alInitialSetup1.0.0.6.cab

    Delete these files

    C:\WINNT\system32\MSZTCE.EXE
    C:\WINNT\daemon.exe
    C:\WINNT\Hot_Kiss.exe
    C:\WINNT\mrhop.dll

    look in C:\winnt & C:\winnt\system32 for any files starting with 7000 probably in both places, list them in you reply please

    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R303 08.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  3. matt living

    matt living Registered Member

    Joined:
    May 14, 2004
    Posts:
    5
    OK - I have done most of that - I couldn't find any 7000 files and didn't remove the Amey line in the hijack this listing as it relates to work

    I have posted my new log

    Logfile of HijackThis v1.97.7
    Scan saved at 12:01 pm, on 17/05/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.51 SP1 (5.51.3020.2100)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
    C:\WINNT\System32\ccsrvc.exe
    C:\PROGRA~1\CARBON~1\shellker.exe
    c:\centenn.ial\audit\cagent32.exe
    c:\centenn.ial\audit\xferwan.exe
    C:\WINNT\SYSTEM32\DWRCS.EXE
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\SYSTEM32\THOTKEY.EXE
    C:\Program Files\TOSHIBA\TME2\Tmesrv2.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\Program Files\Network Associates\VirusScan\VsStat.exe
    C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
    C:\Program Files\Network Associates\VirusScan\Avconsol.exe
    C:\Program Files\Network Associates\VirusScan\Webscanx.exe
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\Promon.exe
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    C:\Program Files\Microsoft Office 97\Office\FINDFAST.EXE
    C:\Program Files\TOSHIBA\NetDevSw\NetDevSW.exe
    C:\Program Files\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Amey plc
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = amey-proxy.amey.co.uk:80
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Promon.exe] Promon.exe
    O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME2\TMESRV2.EXE /logon
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - Global Startup: FlashPath Monitor.lnk = C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office 97\Office\FINDFAST.EXE
    O4 - Global Startup: Network Device Switch.lnk = C:\Program Files\TOSHIBA\NetDevSw\NetDevSW.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = amey.co.uk
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = amey.co.uk
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = amey.co.uk
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = amey.co.uk
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = amey.co.uk
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = amey.co.uk
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Hi matt,

    Were you able to delete mrhop.dll ?

    Your log looks good now.

    Regards,

    Pieter
     
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