HJT log: major clean-up/Spybot "XerOx" bug

Discussion in 'adware, spyware & hijack cleaning' started by jayzzz, May 20, 2004.

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  1. jayzzz

    jayzzz Registered Member

    Joined:
    Mar 23, 2003
    Posts:
    367
    Location:
    California
    This log is posted for major clean-up advice. Just before running HJT, I scanned with AdAware, following LowWaterMark's instructions that Detox directed me to. The scan was clean. Yesterday's Spybot S&D was clean except for the "XerOx" issue, which Detox & LowWaterMark helped me evaluate for potential worminess at https://www.wilderssecurity.com/showthread.php?t=32918. Please see that thread. It seems likely to have been a bug in Spybot causing the problem, and I'll set to ignore it, as Bubba suggested. None of the worm files I searched for, as advised, were present. I'll look at some of the other potential symptoms after I get this posted, next time I turn on the computer it's from.

    The home page used is Alta Vista, and no other. The log mentions Norton & Symantec; AVG is in use. Ptsnoop sounds bad to me, and coNcast may have reinstalled tgcmd, which I removed a year ago, after the transition from attbi. :mad: Perhaps if coNcast was not a Trusted Site, it couldn't have reinstalled it? Pop Up Stopper & WebShots are actually used, as is the Outpost firewall. There is no zip utility, though I see a file with the word, "zip," in it.

    Happily, the log is not from the machine I use daily. :D I apologize for inflicting this on whatever kind soul opts to reply. :) mj


    Logfile of HijackThis v1.97.7
    Scan saved at 2:28:52 PM, on 5/20/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\COMPAQ\INTERNET\ISDBDC.EXE
    C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\OUTPOST.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\WINDOWS\SYSTEM\LVCOMS.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
    C:\PROGRAM FILES\SCANSOFT\TEXTBRIDGE PLUS\BIN\INSTANTACCESS.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\RunDLL.exe
    C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
    C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
    E:\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?s=consumer&LC=0409&c=1c00
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=1c00&s=searchbar&LC=0409
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
    O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSEcomR.EXE
    O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
    O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
    O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
    O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe
    O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe
    O4 - HKLM\..\Run: [NInit] C:\Program Files\Norton Uninstall Deluxe\NINIT.EXE
    O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\SCANSOFT\TEXTBR~1\BIN\INSTAN~1.EXE /h
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\outpost.exe /waitservice
    O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
    O4 - HKLM\..\RunServices: [VidSvr]
    O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKLM\..\RunServices: [Outpost Firewall] C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\outpost.exe /service
    O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
    O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~7\OFFICE10\EXCEL.EXE/3000
    O9 - Extra button: Translate (HKLM)
    O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
    O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
    O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
    O9 - Extra button: RealGuide (HKLM)
    O12 - Plugin for .aif: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudio.dll
    O12 - Plugin for .mov: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPQTW32.DLL
    O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O15 - Trusted Zone: http://online.wsj.com
    O15 - Trusted Zone: http://www.ca.gov
    O15 - Trusted Zone: http://www.lacountyassessor.com
    O15 - Trusted Zone: http://assessormap.lacountyassessor.com
    O15 - Trusted Zone: http://homepage.smc.edu
    O15 - Trusted Zone: http://www.realtor.com
    O15 - Trusted Zone: http://www2.benefitsweb.com
    O15 - Trusted Zone: http://www.iflyswa.com
    O15 - Trusted Zone: http://www.comcast.net
    O15 - Trusted Zone: http://www.coldwellbanker.com
    O15 - Trusted Zone: http://www.hud.gov
    O15 - Trusted Zone: http://support.dell.com
    O15 - Trusted Zone: http://www.grisoft.com
    O15 - Trusted Zone: http://www.wescom.org
    O16 - DPF: Dialpad Java Applet - http://www.dialpad.com/applet/src/vscp.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: Dialpad US Java Applet - http://www.dialpad.com/applet/src/vscp.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi jayzzz,

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

    O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe

    Just some unnecessary stuff that won't start at next boot.

    Ptsnoop: http://www.liutilities.com/products/wintaskspro/processlibrary/ptsnoop/

    HPZIPM12.EXE is a Compaq/HP driver

    If you want something out of your Trusted Zone, you can use HijackThis or do it in IE (which should be updated)

    Regards,

    Pieter
     
  3. jayzzz

    jayzzz Registered Member

    Joined:
    Mar 23, 2003
    Posts:
    367
    Location:
    California
    Thank you! Will do. I'm surprised & pleased that there aren't more bad things in the long list.

    I searched, and found no files called "tgcmd.*," so coNcast didn't put it back, as I thought they might have when I saw the log. Is there any reason NOT to get rid of the item, "O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server," and some of the items coded "016," especially the dialpad java applet? There are also some "R1" items, especially the one that mentions coNcast, that I wonder if I can eliminate.

    Finally, can I update IE SAFELY, without any risk of traumatizing my husband's old Win98, or bringing it down altogether? If so, where in all of 'M$N-land.com' will I find the right update for that machine? He doesn't have anything set up to connect him for updates from the correct place automatically (obviously!).

    Thanks for setting me straight about 'ptsnoop.' I appreciate the advice...

    Regards back at 'ya.
     
    Last edited: May 23, 2004
  4. dave38

    dave38 Spyware Expert

    Joined:
    Feb 26, 2004
    Posts:
    377
    Any or all of the O16 entries can be deleted quite safely. If the Activex control is needed, it will be downloaded automatically if you visit the site again.

    The R1s and the O4 you mention can also go.

    To update Internet Explorer, click on "tools" in the toolbar, and select "windows Update".

    You will then be able to select the updates you need, both for IE and windows.
     
  5. jayzzz

    jayzzz Registered Member

    Joined:
    Mar 23, 2003
    Posts:
    367
    Location:
    California
    Thank you very much! :) I'm good to go, if someone who knows would just offer input about the odds of creating problems by updating a system that hasn't been updated in YEARS. I'm sorry to belabour the point, but I'll be sorrier if I have to live with my husband's mood after I've crashed his machine. He doesn't maintain it because of ONE incident a LONG time ago when he had trouble after an update--it was before I knew anything about PCs or going on-line, and I think it may have been with his previous computer. Anyhow, I don't want to hear, "I told you so!" when I've done enough work to deserve an expression of thanks.

    Again, gracias...
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
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    Location:
    Netherlands
    Hi jayzzz,

    Can you make a backup before you install SP1 for IE ?
    That would be a minimum level of protection, but a well tested one.

    Regards,

    Pieter
     
  7. jayzzz

    jayzzz Registered Member

    Joined:
    Mar 23, 2003
    Posts:
    367
    Location:
    California
    I can, if you're willing to give me step-by-step instructions on how to do so & how to replace what I've backed up, in the worst case scenario. Without directions, I can't. I'm not very familiar with Win98, having gone from Win95 to WinXP, myself.

    Perhaps it would be safest if I clean up the things already discussed, but wait two more weeks to update, until his class has ended. That way, if things take a surprise turn in a bad direction, his grade in the course will not be jeopardized by losing access to his faux ledgers. The professor does not accept late assignments.

    I'll just hold onto your instructions, whenever you get time to provide them, until then. My rear will be completely covered if I do it that way.;)

    Thanks much.
     
  8. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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  9. jayzzz

    jayzzz Registered Member

    Joined:
    Mar 23, 2003
    Posts:
    367
    Location:
    California
    Thank you! I'll use the links you provided after the college semester has ended. [MOVE]Have a good one! [/MOVE]
     
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