I have been receiving another alert, this time while using Excel. Every time it is triggered, HMP.A closes Excel on me and I lose some of my work. It has happened twice, so far. Code: Mitigation SendKeysGuard Timestamp 2023-05-22T20:39:02 Platform 10.0.19045/x64 v957 06_2a% PID 27816 WoW x86 Feature 007DCA361FBF01B6 Application C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE Created 2023-05-11T20:24:57 Description Microsoft Excel 16 Events: | #| VK | SC | FLAG | |--|----|----|--------| | 0|0014|003A|00000000| | 1|0014|003A|00000002| Ascii: [14] Loaded Modules (199) ----------------------------------------------------------------------------- 772B0000-77454000 ntdll.dll (Microsoft Corporation), version: 10.0.19041.2965 (WinBuild.160101.0800) 75270000-75360000 KERNEL32.dll (Microsoft Corporation), version: 10.0.19041.2913 (WinBuild.160101.0800) 74380000-744A3000 hmpalert.dll (Sophos B.V.), version: 3.8.24.957 75AA0000-75CDA000 KERNELBASE.dll (Microsoft Corporation), version: 10.0.19041.2965 (WinBuild.160101.0800) 75010000-750CA000 guard32.dll (COMODO), version: 12, 2, 2, 8012 742E0000-7437F000 0patchLoader.dll (Acros Security), version: 22.11.11.10550 73210000-7321D000 UMPDC.dll (), version: 622A0000-62365000 nvldumd.dll (NVIDIA Corporation), version: 23.21.13.9135 5EE40000-60611000 nvwgf2um.dll (NVIDIA Corporation), version: 23.21.13.9135 72F80000-73014000 TextShaping.dll (), version: - MS skipped (189) - Process Trace 1 C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] "C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE" "D:\Users\XXX\Desktop\My Diet.xlsx" 2 C:\Windows\explorer.exe [7680] Dropped Files 1 C:\Users\XXX\AppData\Roaming\Microsoft\Office\Recent\My Diet.xlsx.LNK Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 2 C:\Users\XXX\AppData\Roaming\Microsoft\Office\Recent\My Diet.xlsx (2).LNK Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 3 C:\Users\XXX\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\T947OTPJOM7NOPJFMOZF.temp Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 4 C:\Users\XXX\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\b8ab77100df80ab2.customDestinations-ms~RF38f24f0e.TMP Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 5 C:\Users\XXX\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\6B39NRKD6S83XX2AB8SU.temp Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 6 C:\Users\XXX\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\b8ab77100df80ab2.customDestinations-ms~RF38f24f6c.TMP Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 7 C:\Users\XXX\AppData\Roaming\Microsoft\Excel\~$My Diet (version 1).xlsb Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 8 D:\Users\XXX\Desktop\My Diet(AutoRecovered).xlsx Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 9 C:\Users\XXX\AppData\Local\Microsoft\Office\16.0\UsageMetricsStore\FileActivityStore\Excel\ARc0YzBjZGY0YjI4ZjhlYTQ2X0xpdmVJZAM.S Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 10 C:\Users\XXX\AppData\Roaming\Microsoft\Office\Recent\Desktop.LNK Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 11 D:\Users\XXX\Desktop\~$My Diet(AutoRecovered).xlsx Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 12 D:\Users\XXX\Desktop\17C2F830 Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] Read by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] \Device\HarddiskVolume2\Windows\explorer.exe [7680] 13 C:\Users\XXX\AppData\Roaming\Microsoft\Office\Recent\My Diet(AutoRecovered).xlsx.LNK Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 14 C:\Users\XXX\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\QI00596HELEQ6W8DUJPF.temp Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] 15 C:\Users\XXX\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\b8ab77100df80ab2.customDestinations-ms~RF38f2f224.TMP Dropped by \Device\HarddiskVolume2\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE [27816] Thumbprints a7a48dac3aab8cbec451808d9f4bf0402afe85c38186d96ec1e9c99b0aa26e5c (pfn)
It seems it failed to validate the dll "Certhash could not be obtained for owner-module" this happens sometimes during upgrades of the browser, for some reason Windows cannot determine the code-sign state of that file. And we hard fail on that. After a reboot it seems Windows resolves from this failure and all should be fine (whitelisting also works).
That's an interesting one, any specific action you can trigger this on? It seems to be some CAPSLOCK signal send via SendKeys command that got caught. Are you using macro(s) in this one? Does it happen on different Excel files/sheets, and do you have any add-ons installed?
Hi Ronny, I just opened a vanilla Excel spreadsheet and started typing in data. There should not be any macros or add-ons involved. The alerts popped up a couple of times, seemingly randomly while I was working on it. I will continue populating it and let you know if any further alerts are triggered. Thanks for the feedback.