Hitman Pro Support and Discussion Thread

Discussion in 'other anti-malware software' started by yashau, Mar 20, 2009.

  1. erikloman

    erikloman Developer

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    Location:
    Hengelo, The Netherlands
    Great to hear that Kickstart worked :thumb:

    You can restore your USB flash drive by going back to the Kickstart dialog in HitmanPro and right-click your USB flash drive and choose "Erase USB flash drive" from the popup menu:

    EraseFlashDrive.png
     
  2. Cashy

    Cashy Registered Member

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    Location:
    Great Britain

    Thank you so much. Worked a treat.

    And thank you gerardwil for the advise too :)
     
  3. ance

    ance formerly: fmon

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    Hitman Pro detected my firefox profile as suspicious. After deleting the file Firefox was dead. I had to reinstall Firefox, not nice Hitman. :doubt:
     
  4. erikloman

    erikloman Developer

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    You can go to quarantine and press Restore.
     
  5. nsm0220

    nsm0220 Registered Member

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    USA
    btw erikloman i have a ? about hitman pro
     
  6. erikloman

    erikloman Developer

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    Hengelo, The Netherlands
    Write either a PM or send me an email erik[at)surfright.com
     
  7. vojta

    vojta Registered Member

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  8. ance

    ance formerly: fmon

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    Thank you buddies. :D
     
  9. Mops21

    Mops21 Registered Member

    Joined:
    Oct 5, 2010
    Posts:
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    Location:
    Germany
    Hi Erik

    Can you check my Files and whitelisted please

    Properties
    Name ikeext.dll
    Location C:\Windows\System32
    Size 435 KB
    Time 8.0 days ago (2013-11-15 16:50:11)
    Entropy 5.8
    Product Microsoft® Windows® Operating System
    Publisher Microsoft Corporation
    Description IKE extension
    Version 6.0.6002.18960
    Copyright © Microsoft Corporation. All rights reserved.
    Service IKEEXT
    SHA-256 FA8EBED2778D9F7560ADC1B563954EEF98AAE651C0553F2803372B37B122AEB3

    Scoring (10.0)
    Starts automatically as a service during system bootup.
    Program starts automatically without user intervention.
    The file is in use by one or more active processes.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    Time indicates that the file appeared recently on this computer.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKLM\SYSTEM\CurrentControlSet\Services\IKEEXT\


    SHA256: fa8ebed2778d9f7560adc1b563954eef98aae651c0553f2803372b37b122aeb3
    Dateiname: IKEEXT.DLL
    Erkennungsrate: 0 / 46
    Analyse-Datum: 2013-11-23 15:10:04 UTC ( vor 0 Minuten )


    Properties
    Name ieframe.dll
    Location C:\Windows\System32
    Size 10.6 MB
    Time 8.0 days ago (2013-11-15 16:50:33)
    Entropy 6.4
    Product Windows® Internet Explorer
    Publisher Microsoft Corporation
    Description Internet Explorer
    Version 8.00.6001.19483
    Copyright © Microsoft Corporation. All rights reserved.
    SHA-256 29F6396757A91D156935820C0AA38A5A9AFC4F7F714F1DEAF7D4BCC44935729E

    Scoring (7.0)
    Program starts automatically without user intervention.
    The file is in use by one or more active processes.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    Time indicates that the file appeared recently on this computer.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
    HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
    HKU\S-1-5-21-911542882-2029379874-2294310465-1000\SOFTWARE\Microsoft\Internet Explorer\UrlSearchHooks\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}

    References
    HKLM\SOFTWARE\Classes\CLSID\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\
    HKU\S-1-5-21-911542882-2029379874-2294310465-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\

    SHA256: 29f6396757a91d156935820c0aa38a5a9afc4f7f714f1deaf7d4bcc44935729e
    Dateiname: ieframe.dll
    Erkennungsrate: 0 / 46
    Analyse-Datum: 2013-11-23 15:13:09 UTC ( vor 0 Minuten )


    Properties
    Name ie4uinit.exe
    Location C:\Windows\system32
    Size 170 KB
    Time 8.0 days ago (2013-11-15 16:50:31)
    Entropy 7.3
    Product Windows® Internet Explorer
    Publisher Microsoft Corporation
    Description IE Per-User Initialization Utility
    Version 8.00.6001.19483
    Copyright © Microsoft Corporation. All rights reserved.
    SHA-256 10873000A8A4C02622C15FBB40D0DAEDFB3929808FDF585B6624D8F9168C75E5

    Scoring (10.0)
    Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
    Program starts automatically without user intervention.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    Time indicates that the file appeared recently on this computer.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Startup
    HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}\
    HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}\

    SHA256: 10873000a8a4c02622c15fbb40d0daedfb3929808fdf585b6624d8f9168c75e5
    Dateiname: ie4uinit.exe
    Erkennungsrate: 0 / 46
    Analyse-Datum: 2013-11-23 15:15:38 UTC ( vor 0 Minuten )
     
  10. c2d

    c2d Registered Member

    Joined:
    Sep 26, 2007
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    572
    Location:
    Bosnia
    Erik, I can't remember....When does the new license start to count?
    At time of purchase or when I activate it?

    Thanks.
     
  11. erikloman

    erikloman Developer

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    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    When you activate it.
     
  12. MerleOne

    MerleOne Registered Member

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    Mar 6, 2006
    Posts:
    1,336
    Location:
    France
    Nice, I was about to ask the same question !
     
  13. c2d

    c2d Registered Member

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    Location:
    Bosnia
    Thanks again :thumb: ...Just bought another 1 year license for HitmanPro for 12.50$. (Black Friday promotion).
     
  14. ibracadabra09

    ibracadabra09 Registered Member

    Joined:
    Sep 19, 2013
    Posts:
    12
    Location:
    Croatia
    When I start scan (Direct Disk Access) I'm getting error in event viewer amd_sata Reset to device, \Device\RaidPort0, was issued Evend ID 129, but when I put on compatible Disk Access everything working normal, no event 129.
    My motherboard is ASUS M5A97 r2.0, AMD 970/950 Chipset/SB, Windows 7 x64, tried all AHCI drivers from AMD and same error. This is just a feedback, now I'm using Compatible Disk Access so this is great software for cleaning malware.
     
  15. Noob

    Noob Registered Member

    Joined:
    Nov 6, 2009
    Posts:
    6,491
    Ill get one too. :D
    Finally a good HMP discount, i wish there was a 2-3 year license on discount.
     
  16. nothereforlong

    nothereforlong Registered Member

    Joined:
    Nov 24, 2012
    Posts:
    10
    Just want to say that I too have just bought a license for £8.25 for Hitman Pro. I don't think I will ever need it - but I love the support that I have seen Erik give day after day throughout the year. Not to mention the fact that the program is just amazing at cleaning up the hard to reach malware that others have a problem with.

    Just one question - as I understand it the license does not activate till I tell to it activate, but will it ever expire. Say if 3 years down the line, would it have expired? ie if I don't use it at all for 3 years and dont activate it, then all of a sudden in 2016 decide to activate it. Or it should be fine and if it is not fine I can just email you guys and get it activated.

    Many thanks for this great program!
     
  17. Noob

    Noob Registered Member

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    Nov 6, 2009
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    6,491
    Wondering the same thing, how much time do we have to activate the license after purchase?
     
  18. tuvalu_tt

    tuvalu_tt Registered Member

    Joined:
    Apr 28, 2013
    Posts:
    56
    Location:
    Finland
    Erik, can you answer to the question(s) above?
     
  19. erikloman

    erikloman Developer

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    Location:
    Hengelo, The Netherlands
    The clock starts upon activation. You can start the activation even 3 or 10 years from now.
     
  20. TomAZ

    TomAZ Registered Member

    Joined:
    Feb 27, 2010
    Posts:
    1,131
    Location:
    USA
    Could use a little help...

    I've been a HitmanPro user (paid) for several years and have rarely had a problem on my XP machine. However, two days ago, I ran into a situation that I can't seem to resolve. Unfortunately I offer a lot of details because I've now uninstalled it along with all of the Log files.

    The bottom line is that when I start a HMP scan, I started getting a Blue Screen with a memory dump. I ran several other AV/malware scans, but nothing showed up. Thinking that HMP might have possibly become corrupted, I totally uninstalled and re-installed it, but still had the same problem.

    The only thing I had done (differently) prior to encountering this problem was the day before all of this started, I installed EMET 4.1. However, I uninstalled shortly thereafter because I wasn't sure it was for me. I don't know if the HMP problem is at all related to the EMET install, but it's the only thing I can think of that might have caused it.

    I'm a big HMP fan and feel sort of lost without it. I also have two years+ remaining on a 3-year subscription.

    If anyone has any thoughts or suggestions, I'd love to hear them.
     
    Last edited: Dec 1, 2013
  21. jmonge

    jmonge Registered Member

    Joined:
    Mar 20, 2008
    Posts:
    13,744
    Location:
    Canada
    it will be nice to have a feature that hitmanpro to automaticly eat the cookies after every reboot;)
     
  22. G1111

    G1111 Registered Member

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    May 11, 2005
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    2,294
    Location:
    USA
    Wouldn't that require that HMP constantly run as a process in the background? I would prefer it for me just to be an on demand scanner. Anything they add I would like it to run as an option and if not selected nothing is running in the background.
     
  23. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

    Joined:
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    4,872
    Location:
    Outer space
    +1

    Deleting cookies every reboot can probably done easily through other programs or tweaks. Should the fabled upcoming v4 perhaps feature real-time protection, then it could be implemented, but it would be a waste to have something extra running in the background just to clean cookies imo.
     
  24. nsm0220

    nsm0220 Registered Member

    Joined:
    Aug 30, 2013
    Posts:
    138
    Location:
    USA
    i have a feeling they will add two av engines and i think one of them is Ikarus
     
  25. c2d

    c2d Registered Member

    Joined:
    Sep 26, 2007
    Posts:
    572
    Location:
    Bosnia
    Erik, can you check this out?


    Name WPDShextAutoplay.exe
    Location C:\WINDOWS\SysWOW64
    Size 55.0 KB
    Time 1151.8 days ago (2010-10-19 22:34:26)
    Entropy 6.4
    Product Intel(R) Management Engine Interface
    Publisher Intel Corporation
    Description Intel(R) Management Engine Interface
    Version 7.0.0.1144
    Copyright Copyright © 2006-2010, Intel Corporation. All rights reserved.
    SHA-256 8A9AE992F93F37E0723761EA271A7E1AA8172702C471041A17324474FC96B9BC

    Scoring (49.0)
    The file is hidden from Windows API. This is typical for malware.
    The file is completely hidden from view and most antivirus products. It may belong to a rootkit.
    Program is impersonating a common Windows system file. This is typical for malware.
    The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
    The file is a device driver. Device drivers run as trusted (highly privileged) code.
    The file is protected by Windows File Protection (WFP). This is typical for critical Windows system files.

    Thanks.
     
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