HijackThis Log - please help!!

Discussion in 'adware, spyware & hijack cleaning' started by kew852000, Apr 11, 2004.

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  1. kew852000

    kew852000 Registered Member

    Joined:
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    Posts:
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    My internet page keeps going to nkvd.us and then best-search info - it will not allow me to change my default or even type another search engine over it.

    I ran CWS Shredder, rebooted, ran AdAware 6.0, rebooted, SpyBot Search and Destroy, rebooted, then Hijack this - here is my log


    Logfile of HijackThis v1.97.7
    Scan saved at 5:04:06 PM, on 4/11/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\SYSTEM32\RUNDLL32.EXE
    D:\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.r1.attbi.com
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: OsbornTech Popup Blocker - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Anti-Virus&Trojan.lnk = C:\Program Files\Anti-Virus&Trojan\Anti-Virus&Trojan.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O13 - Home Prefix: http://www.nkvd.us/
    O13 - Mosaic Prefix: http://www.nkvd.us/
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
  3. kew852000

    kew852000 Registered Member

    Joined:
    Apr 11, 2004
    Posts:
    10
    I got this far -

    Click "Start" -> "Run"
    Type "regedit" and click OK.
    In navigation tree go to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\

    I could not locate "shared task scheduler" - closest I could find was "shared dlls??
     
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Ignore the bit about the registry editing for now and just try this then please
    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
    O2 - BHO: OsbornTech Popup Blocker - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
    O4 - Startup: PowerReg SchedulerV2.exe
    O13 - Home Prefix: http://www.nkvd.us/
    O13 - Mosaic Prefix: http://www.nkvd.us/
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab

    Delete these files

    C:\WINDOWS\System32\mshelper.dll
    C:\WINDOWS\system32\mtwirl32.dll

    and Delete these folders

    C:\Program Files\MyWay

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R287 11.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  5. kew852000

    kew852000 Registered Member

    Joined:
    Apr 11, 2004
    Posts:
    10
    OK - followed the instructions and ran a new HijackThis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:06:37 PM, on 4/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.r1.attbi.com
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Anti-Virus&Trojan.lnk = C:\Program Files\Anti-Virus&Trojan\Anti-Virus&Trojan.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab

    Thanks so much for all your help :)
     
  6. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    has that cured it?

    if not update cwshredder to the latest version 1.56.2 and rerun it
     
  7. kew852000

    kew852000 Registered Member

    Joined:
    Apr 11, 2004
    Posts:
    10
    Derek,

    That worked! Thank you so much for all your help - you are one smart cookie. :D

    Kate
     
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