Hijacked...scan and fix doesn't fix

Discussion in 'adware, spyware & hijack cleaning' started by stevethomps, Apr 7, 2004.

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  1. stevethomps

    stevethomps Registered Member

    Joined:
    Apr 7, 2004
    Posts:
    3
    Hi,I am using Hijack This V1.96

    I ran a scan, checked the entries that looked like trouble, fixed them and when I start a browser, it is still hijacked. When I re-scan, everything I check to be fixed is there again. I did not have any browser windows open while scanning and fixing.

    Here is my log file:

    Logfile of HijackThis v1.96.0
    Scan saved at 5:31:35 PM, on 4/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System\update.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Jesse\Desktop\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Use Custom Search URL = 
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {EDE6F96B-EC81-4485-A5E1-F2874EB29B73} - C:\WINDOWS\System32\gabffbd.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\update.exe
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38027.7704282407
    O16 - DPF: {BF116476-3238-4EDA-A2D7-6D6814EF0DEC} (Quicksilver Class) - http://scpwbd.ops.placeware.com/etc/place/6000-zs/pws-pw04/lib/quicksilver.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.9.27/ttinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3B0E9246-A507-4773-BFEF-E1C011C6A73C}: NameServer = 66.44.144.10,206.8.176.10
    O17 - HKLM\System\CS1\Services\Tcpip\..\{3B0E9246-A507-4773-BFEF-E1C011C6A73C}: NameServer = 66.44.144.10,206.8.176.10
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi stevethomps,

    Welcome to Wilders.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\gabffbd.dll/sp.html (obfuscated)

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Use Custom Search URL = 

    O2 - BHO: (no name) - {EDE6F96B-EC81-4485-A5E1-F2874EB29B73} - C:\WINDOWS\System32\gabffbd.dll

    O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\update.exe

    There also may be hidden files. See HERE for how to show hidden files.

    Then reboot into safe mode and delete:

    C:\WINDOWS\System32\gabffbd.dll
    C:\WINDOWS\System\update.exe

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
  3. stevethomps

    stevethomps Registered Member

    Joined:
    Apr 7, 2004
    Posts:
    3
    OK, I did everything you posted except I could not find an instance of this file: C:\WINDOWS\System32\gabffbd.dll

    I looked in system 32 folder couldn't find it...made sure I had folder set to show all files including system files...then searched the whole hard drive...nothing there. I did find and delete the update.exe.

    Here is the hijack this log after rebooting. It apears as though the hijack is gone now. I can launch IE and have it go to yahoo which is my default age.

    Logfile of HijackThis v1.96.0
    Scan saved at 7:00:52 PM, on 4/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Jesse\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38027.7704282407
    O16 - DPF: {BF116476-3238-4EDA-A2D7-6D6814EF0DEC} (Quicksilver Class) - http://scpwbd.ops.placeware.com/etc/place/6000-zs/pws-pw04/lib/quicksilver.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.9.27/ttinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3B0E9246-A507-4773-BFEF-E1C011C6A73C}: NameServer = 66.44.144.10,206.8.176.10
    O17 - HKLM\System\CS1\Services\Tcpip\..\{3B0E9246-A507-4773-BFEF-E1C011C6A73C}: NameServer = 66.44.144.10,206.8.176.10
     
  4. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi stevethomps,

    Good work as your log is clean!

    Regards,
    Kent
     
  5. stevethomps

    stevethomps Registered Member

    Joined:
    Apr 7, 2004
    Posts:
    3
    thanks so much for your help!!!!
     
  6. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi Steve,

    My pleasure ;) ...

    Regards,
    Kent
     
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