Hijacked - please help

Discussion in 'adware, spyware & hijack cleaning' started by jason8859, Mar 26, 2004.

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  1. jason8859

    jason8859 Registered Member

    Joined:
    Mar 26, 2004
    Posts:
    8
    Everytime I start my computer my homepage is changed and IE shortcuts are added to my desktop. I've run the most recent version of Spybot - it identifies a few things - I fix them but, they always come back after startup. I've used HijackThis and deleted some of the obvious files that shouldn't be there but, these also come back after start up too.

    Here is the log of HijackThis after running Spybot.

    I was going to delet the "Global Startup: system32.exe" thinking that may be causing the problem but, I thought I'd better ask someone who knows first.

    Thanks for you help.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:39:08 PM, on 3/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\Program Files\WordPerfect Office 11\Programs\wpwin11.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\jason\Local Settings\Temp\Temporary Directory 2 for hijackthis1977.zip\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {E302436B-7D13-38FD-8415-B1E276B4B862} - C:\PROGRA~1\SCRBON~1\More trans.dll (file missing)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Idle Multi - {44008F72-30E3-0279-7079-102589E6E1AD} - C:\PROGRA~1\SCRBON~1\More trans.dll (file missing)
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Online 4] C:\PROGRA~1\TEAMTH~1\Sect dumb.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - Global Startup: sytem32.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {E302436B-7D13-38FD-8415-B1E276B4B862} - C:\PROGRA~1\SCRBON~1\More trans.dll (file missing)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Idle Multi - {44008F72-30E3-0279-7079-102589E6E1AD} - C:\PROGRA~1\SCRBON~1\More trans.dll (file missing)
    O4 - HKLM\..\Run: [Online 4] C:\PROGRA~1\TEAMTH~1\Sect dumb.exe
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - Global Startup: sytem32.exe

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\WINDOWS\system\systeminit.exe
    search for & delete sytem32.exe <<<<<<<look carefully and you will see it's SYTEM32 not system, it's probably either in c:\windows\system32 folder or C:\Documents and Settings\All Users\Start Menu\Programs\Startup


    and Delete these folders
    C:\PROGRA~1\TEAMTH~1\ >>>>>> the folder with Sect dumb.exe
    C:\PROGRA~1\SCRBON~1\
    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R275 25.03.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  3. jason8859

    jason8859 Registered Member

    Joined:
    Mar 26, 2004
    Posts:
    8
    Thank you very much. It looks like the instructions you gave me did the trick.

    I deleted "systeminit.exe". I couldn't find "sytem32.exe" but, I did find "backup 20040326-132536-925-sytm32.exe" so I deleted it.

    I couldn't find either of the folders you wanted me to delete - one of the had the "Sect dumd.exe". I searched manually and with the search program and could find the folders or Sect dumb.exe.(?)

    I ran Spybot and then Adware as you instructed. Here is the latest HijackThis log.

    Let me know if there is anything else I should do.

    Thank You!

    Logfile of HijackThis v1.97.7
    Scan saved at 2:37:31 PM, on 3/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Documents and Settings\jason\Local Settings\Temp\Temporary Directory 3 for hijackthis1977.zip\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
     
  4. jason8859

    jason8859 Registered Member

    Joined:
    Mar 26, 2004
    Posts:
    8
    Mistyped, that was,
    "backup 20040326-132536-925-sytem32.exe"

    that I deleted.
     
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    it would be better if you can try one more time to look for the folders, they tend to have a filke in them that reinstalls this pest otherwise. It's possible taht adaware/spybot have got them though

    C:\PROGRAM FILES \TEAMTH~1\ >>>>>> the folder with Sect dumb.exe
    C:\PROGRAM FILES\SCRBON~1

    the folders are both in the c:\program files folder and the first 6 letters of the folder will be team th for one of them and scrbon for the other but we have no way of knowing what, so a manual search is needed not a find files files in windows search
     
  6. jason8859

    jason8859 Registered Member

    Joined:
    Mar 26, 2004
    Posts:
    8
    I manually searched all of the folders in my Programs Files folder, three times, and still cannot find the folders you specified:

    C:\PROGRAM FILES \TEAMTH~1\ >>>>>> the folder with Sect dumb.exe
    C:\PROGRAM FILES\SCRBON~1

    Should I just assume that Spybot or Adware got them?

    Now, I did not look at each and every file or program, just at the folders.

    Thanks again. I really do appreciate your help.
     
  7. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    post a new hijackthis log plewase so we can check it's gone
     
  8. jason8859

    jason8859 Registered Member

    Joined:
    Mar 26, 2004
    Posts:
    8
    new HijackThis log to check if specified files/programs are gone.

    Logfile of HijackThis v1.97.7
    Scan saved at 5:59:43 PM, on 4/2/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Documents and Settings\jason\Local Settings\Temp\Temporary Directory 2 for hijackthis1977.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xpresstrade.com/quotes_charts.html
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab


    I seem to have a lot of "rinning processes". Can I shut some of those down to increase my system performance? Which ones can I shut down and ,briefly, how do I do it?

    Sincerely, Thanks a bunch - you've been a great help
     
  9. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    log looks clear of baddies now

    all the running processes that I can see are either system files that are needed/ antivirus protection or specific drivers/applications to make the keyboard/touchpad etc work
    the only optional ones to disable are music match and real update
     
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