hijack log - please help!

Discussion in 'adware, spyware & hijack cleaning' started by isabelle1968, May 25, 2004.

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  1. isabelle1968

    isabelle1968 Registered Member

    Joined:
    May 25, 2004
    Posts:
    4
    Hi, I've been having problems since yesterday - didn't know what spyware was (do I even know now!) - I tried to delete the program (searchbar), and kept getting strange search engine home page. Ran Ad-Aware and CWShredder in safe mode (system restore turned off - XP), thought the problem was solved but still having problems today. Pop-ups, IE Host error "91" message, problems typing (as if shift is down or can't type at all), clicks into other webpages or back without on its own.
    Tonight, with system restore off, ran Ad-Aware, it couldn't delete all, rebooted, ran it again, rebooted. Ran HijackThis, here is the log... Thanks for your help!

    Logfile of HijackThis v1.97.7
    Scan saved at 7:26:27 PM, on 25/05/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common files\WinTools\WToolsS.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\windows\temp\acYAD.exe
    C:\WINDOWS\System32\qwfngd.exe
    C:\Program Files\Common files\WinTools\WToolsA.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\Program Files\Logitech\iTouch\kbdtray.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Common files\WinTools\WSup.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\WINDOWS\webshots.scr
    C:\Documents and Settings\Izzy\Local Settings\Temp\HijackThis.exe
    C:\WINDOWS\System32\wuauclt.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
    O4 - HKLM\..\Run: [acYAD] C:\windows\temp\acYAD.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HuoTdA.exe
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [bxytpmyzqmv] C:\WINDOWS\System32\qwfngd.exe
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [u78X39i] lmrcons.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [EPSON Stylus C80 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\System32\E_S919E.tmp"
    O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\svchost.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38131.7414236111
    O16 - DPF: {B3E22EA2-A579-11D2-847A-00C04F7605B6} - http://content.knowledgepathways.co...gParagraphFormatting/en/online/code/odweb.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi isabelle1968,

    First start with running this uninstaller while being online :

    http://www.memorywatcher.com/uninst.exe

    Then have only HijackThis running and fix :

    O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
    O4 - HKLM\..\Run: [acYAD] C:\windows\temp\acYAD.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HuoTdA.exe
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [bxytpmyzqmv] C:\WINDOWS\System32\qwfngd.exe
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [u78X39i] lmrcons.exe

    O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx

    Restart PC after doing so in Safe Mode : Here's How and remove :

    c:\installer\id53.exe <- this file
    C:\windows\temp\acYAD.exe <- this file
    C:\WINDOWS\System32\HuoTdA.exe <- this file
    C:\WINDOWS\System32\IEHost.exe <- this file
    C:\WINDOWS\System32\dp-him.exe <- this file
    C:\WINDOWS\System32\qwfngd.exe <- this file
    C:\Program Files\Common files\WinTools\ <- this folder

    Clean temp internet files

    Restart PC again in normal mode

    Keep us posted


    Cheers,
     
  3. isabelle1968

    isabelle1968 Registered Member

    Joined:
    May 25, 2004
    Posts:
    4
    Re: hijack log - fixed?

    Hi Unzy

    Thanks for your help - I did everything, but in safe mode, only thses two files were there:

    C:\WINDOWS\System32\qwfngd.exe
    C:\Program Files\Common files\WinTools\

    I've deleted them. The other files weren't on my system. I've now installed ZoneAlarm - anything else I can do to prevent this from happeneing again?

    I rebooted and ran HighjackThis, here is the new log, how does it look?

    Thanks again.

    Logfile of HijackThis v1.97.7
    Scan saved at 6:00:04 PM, on 26/05/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\webshots.scr
    C:\Program Files\Logitech\iTouch\kbdtray.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\Documents and Settings\Izzy\Local Settings\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [EPSON Stylus C80 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\System32\E_S919E.tmp"
    O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\svchost.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38131.7414236111
    O16 - DPF: {B3E22EA2-A579-11D2-847A-00C04F7605B6} - http://content.knowledgepathways.co...gParagraphFormatting/en/online/code/odweb.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Re: hijack log - fixed?

    Hi isabelle1968,

    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder.

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

    O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\svchost.exe

    Then reboot into safe mode and delete:
    C:\WINDOWS\System\svchost.exe <= NOTE: do NOT try to delete C:\WINDOWS\system32\svchost.exe (which is the real one)

    If you can't find it it may be a hidden file(s).
    To "unhide" hidden files and folders:
    Launch My Computer from the Desktop Icon.
    Select View, Details.
    Select the Folders button.
    Select Tools, Folder Options. Then select the View Tab. Select the Show hidden files and folders radio button is selected
    and that the Hide file extensions for known file types check box is unchecked. Once this is done, select Apply and then
    Like Current Folder (located near the top of the Folder Options box). Then select OK.

    Regards,

    Pieter
     
  5. isabelle1968

    isabelle1968 Registered Member

    Joined:
    May 25, 2004
    Posts:
    4
    Hello again,

    Thank you once again for your help - I don't know what I would do without you guys! :)

    I did everything that Pieter said to do however, even when the files are NOT hidden, I cannot find C:\WINDOWS\System\svchost.exe

    When I search for "svchost.exe" , two files are found: the one in ...\system32\ and also, one in C:\1386. There is none is ...\System\ . So I didn't delete anything.

    Here is the latest Hijackthis log, please let me know if there is anything else I should do..

    Logfile of HijackThis v1.97.7
    Scan saved at 7:01:09 PM, on 27/05/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\webshots.scr
    C:\Program Files\Logitech\iTouch\kbdtray.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Acrobat.exe
    C:\Program Files\Common Files\Adobe\Web\AOM.exe
    C:\Documents and Settings\Izzy\My Documents\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\Magma Dial-up Accelerator\PBHelper.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [EPSON Stylus C80 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\System32\E_S919E.tmp"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Magma Dial-up Accelerator.lnk = C:\Program Files\Magma Dial-up Accelerator\accelerator.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O10 - Unknown file in Winsock LSP: c:\progra~1\magmad~1\sliplsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\magmad~1\sliplsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\magmad~1\sliplsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\magmad~1\sliplsp.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38131.7414236111
    O16 - DPF: {B3E22EA2-A579-11D2-847A-00C04F7605B6} - http://content.knowledgepathways.co...gParagraphFormatting/en/online/code/odweb.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{541DF212-4D91-4A91-9310-1C67264220FA}: NameServer = 206.191.0.140 206.191.0.210
    O17 - HKLM\System\CS1\Services\Tcpip\..\{541DF212-4D91-4A91-9310-1C67264220FA}: NameServer = 206.191.0.140 206.191.0.210
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
  7. isabelle1968

    isabelle1968 Registered Member

    Joined:
    May 25, 2004
    Posts:
    4
    WOO-HOO!! THANK YOU! THANK YOU!!!!! :-*
     
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