Hijack log (cOOL.exe, sxe.tmp, officeXP.exe)

Discussion in 'adware, spyware & hijack cleaning' started by jrb, May 30, 2004.

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  1. jrb

    jrb Registered Member

    Joined:
    May 30, 2004
    Posts:
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    Problem: Upon start up, WinXpHE is slow going. CPU process percentage is maxed out at 100%. By shutting down the following processes…

    officeXP.exe
    sxe.tmp
    patch.exe
    …system becomes usable.

    Norton got shut down by my “friendly” new worm(s). Is it ironic my newly downloaded Norton pre-scan didn’t recognize these problems? Is it further “fun” that Norton won’t run at all after installation? (Can you tell I’m frustrated with Norton?)

    Have read and followed LowWaterMark’s three steps at https://www.wilderssecurity.com/showthread.php?t=15913

    Downloaded AdAware. Ran deep scan. Found and quarantined the typical cookies, and one registry value: ALEXA
    obj[0]=RegKey : SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}

    Thanks very much for your time in advance,
    Russ

    HijackThis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 3:02:10 AM, on 5/30/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.xxxx)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\Program Files\MSN\MSNIA\msniasvc.exe
    C:\Program Files\MSN\MSNIA\WA\ClientSideProxy.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:xxxx
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [soundtasks] soundtasks.exe
    O4 - HKLM\..\Run: [IEXPLORE Loader] sysdll32.exe
    O4 - HKLM\..\Run: [systam32] C:\WINDOWS\System32\Rist0r\MicroSoft.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
    O4 - HKLM\..\Run: [Microsoft OfficeXP] officeXP.exe
    O4 - HKLM\..\RunServices: [soundtasks] soundtasks.exe
    O4 - HKLM\..\RunServices: [IEXPLORE Loader] sysdll32.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: View Original Image - C:\program files\msn\msnia\wa\getoriginal.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1077083207296
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/02e29a4318b73eea9d06/netzip/RdxIE601.cab
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38034.9093287037
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {C3665F08-0C10-488D-BE42-F3FB2848039B} (PagooOneClickInstallActiveXControl Control) - http://pagoo.com/PagooOneClickInstallActiveXControl.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{B4CAC1CC-AFD6-49B7-AD4F-CB96F0166D61}: NameServer = 205.171.3.65 205.171.2.65
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi jrb,

    Nice nickname. :)
    I hope you are not the one I know by that name. :D
    If I make any mistakes I will blame them on the information you needlessly x-ed out. ;)

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [soundtasks] soundtasks.exe
    O4 - HKLM\..\Run: [IEXPLORE Loader] sysdll32.exe
    O4 - HKLM\..\Run: [systam32] C:\WINDOWS\System32\Rist0r\MicroSoft.exe

    O4 - HKLM\..\Run: [Microsoft OfficeXP] officeXP.exe
    O4 - HKLM\..\RunServices: [soundtasks] soundtasks.exe
    O4 - HKLM\..\RunServices: [IEXPLORE Loader] sysdll32.exe

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/02e29a4318b73eea9d06/netzip/RdxIE601.cab

    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab

    Then reboot into safe mode and delete:
    C:\WINDOWS\System32\Rist0r <= entire folder
    officeXP.exe
    soundtasks.exe
    sysdll32.exe

    Then do an online virusscan, you will find several listed here: http://www.wilders.org/free_services_m.htm

    Regards,

    Pieter
     
  3. jrb

    jrb Registered Member

    Joined:
    May 30, 2004
    Posts:
    5
    Hi Pieter,

    Sounds like you'e had a bad experience with a "jrb." Perhaps I should consider a new nick. ;)

    "If I make any mistakes I will blame them on the information you needlessly x-ed out."

    Well, hey, I'm kinda funny about IP's going out to the world. Just cause one is paranoid doesn't actually mean nobody's after them. :eek:

    I understand your instructions on "how to" HijackThis and click Fix checked.

    I understand how to start "safe mode" (F eight)

    I'm a little fuzzy on the following operation within safe mode:

    Then reboot into safe mode and delete:
    C:\WINDOWS\System32\Rist0r <= entire folder
    officeXP.exe
    soundtasks.exe
    sysdll32.exe​

    How does one go about locating those files to be deleted? Windows Explorer? If so, will that effect necessary changes to registry values? Should I go through regedit also?

    Thanks,
    jirb
     
    Last edited: May 30, 2004
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    About jrb, on the contrary. One of my best online friends, but he uses another nickname on this board. :)

    The registry entries were done with HijackThis. The actual deleting of the files has to be done in Windows explorer, yes.

    The files where I did not give the full path, can be found by using the Find Files feature in Windows.

    If in doubt, ask first, shoot later. ;)

    Regards,

    Pieter
     
  5. jrb

    jrb Registered Member

    Joined:
    May 30, 2004
    Posts:
    5
    Pick your favorite response!

    Bada Bing!

    Bingo!

    Rock n' Roll!

    Yeah, Baby! (ala Austin Powers)

    System is all clear and we're ready to dive in 5...4...3....

    :cool:

    Thanks so much, Pieter (and all).

    jirb out.
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
  7. jrb

    jrb Registered Member

    Joined:
    May 30, 2004
    Posts:
    5
    I'm on it, Pieter. Thanks for the link!

    Everything's working great now. Much faster. System resources are hovering around 95% free. Yipee.

    Only thing left is that little cOOL.exe program. How can I get rid of that? Or should I even be concerned?

    edit: er, never mind. I saw cOOL listed on the add/remove programs list and thought it was still present on my computer. I clicked again on "remove program" (where that action had previously yielded a "no can do" flag), but this time the flag told me that the program was already deleted. I was given the option of removing it from the add/remove list. Buh-Bye Mr. cOOL!
     
    Last edited: May 31, 2004
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