HiJachThis Log File - Need Help

Discussion in 'adware, spyware & hijack cleaning' started by indyfive, Apr 12, 2004.

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  1. indyfive

    indyfive Registered Member

    Joined:
    Apr 12, 2004
    Posts:
    1
    We ran Ad-Aware and Spybot S@D but my browser is still being redirected by search-company.com.

    We then ran HiJackThis and got the following Log File for review and deletion.

    Please Help - THANKS

    Logfile of HijackThis v1.97.7
    Scan saved at 10:17:35 PM, on 4/12/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Norton Speed Disk\nopdb.exe
    C:\WINNT\System32\VetMsgNT.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\Norton Utilities\SYSDOC32.EXE
    C:\WINNT\system32\wuauclt.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\hijackthis\HijackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINNT\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINNT\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINNT\system32\searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://e-plus.cc/search.php?aff_id=46&keyword=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINNT\system32\searchbar.html
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\Documents and Settings\Loop\Application Data\mswb\mswb32.dll (file missing)
    O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\Documents and Settings\Loop\Application Data\mswb\mssearch.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\Loop\Application Data\mswb\msiesh.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
    O4 - HKLM\..\Run: [Image] rundll32 C:\WINNT\image.dll,Install
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Norton System Doctor.LNK = C:\Program Files\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Copy Outlook.BAT
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/games/clients/y/bt1_x.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
    O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} (Sview Control) - http://www.swiftview.com/product/current/svinstall_a_stat_notiff.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38048.2444907407
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINNT\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINNT\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINNT\system32\searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\WINNT\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://e-plus.cc/search.php?aff_id=46&keyword=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINNT\system32\searchbar.html
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\Documents and Settings\Loop\Application Data\mswb\mswb32.dll (file missing)
    O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\Documents and Settings\Loop\Application Data\mswb\mssearch.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\Loop\Application Data\mswb\msiesh.dll (file missing)
    O4 - HKLM\..\Run: [Image] rundll32 C:\WINNT\image.dll,Install



    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\WINNT\system32\searchbar.html

    and Delete these folders
    C:\Documents and Settings\Loop\Application Data\mswb\

    then
    Reboot normally &

    download CWshredder from http://www.thespykiller.co.uk then Run it
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    Now as CWS installs via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then reboot &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R289 13.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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