HELP!!

Discussion in 'SpywareBlaster & Other Forum' started by littleone, Apr 22, 2004.

Thread Status:
Not open for further replies.
  1. littleone

    littleone Registered Member

    Joined:
    Apr 22, 2004
    Posts:
    1
    I don't even know if I'm posting this in the right section, but here goes. I just recently did a snapshot of my settings etc, and did so when there was a virus on my comp. I have corrected the actual virus, but it still remains in the "snapshot" and causes my antivirus to scan and warn me millions of times. I know it's still there so how do I delete the old snapshot and/or get rid of the virus. If it helps, I could copy and paste the location of the virus that my computer gives me...

    Thanks in advance.
    Littleone
     
  2. LowWaterMark

    LowWaterMark Administrator

    Joined:
    Aug 10, 2002
    Posts:
    17,875
    Location:
    New England
    Actually, yes - please tell us where your anti-virus says the virus is located.

    Since you are posting in the SpywareBlaster forum, I'm wondering if you are talking about SpywareBlaster's system snapshot feature. But, an anti-virus ought to be able to clean a virus from there, so it doesn't seem likely.

    I'm thinking it might actually be in the Window's System Restore area, which exists on Windows XP and Windows ME systems. When a virus gets stuck in there, no anti-virus can clean it out.

    If it is System Restore then the solution is to empty it by following the procedures outlined at either of these sites:

    http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm

    http://www.norman.com/virus_info/me_restore.shtml

    Let us know if it is not System Restore, and the files are being found in some other area, otherwise try clearing it as described above.
     
    Last edited: Apr 23, 2004
Thread Status:
Not open for further replies.