Help with restoring an image

Discussion in 'Acronis True Image Product Line' started by TRich, Jul 8, 2005.

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  1. TRich

    TRich Registered Member

    Joined:
    Jul 8, 2005
    Posts:
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    I have created an image that I am tryong to restore. When I get to the "select a partition or whole hard disk to restore" the list is "empty". When I check the sam image it states that it is OK. If I choose an older image everthing works fine. How can I get this image to work?

    Thanks!
    Tom
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Tom,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please clarify what build of Acronis True Image you use during the restoration? Could you please click on the top of the list (where the name of the partitions should be)? There may be a problem with GUI. Please make a screenshot of the confusing window and send it to support@acronis.com along with the link to this thread. We will investogate the problem and provide you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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