Help with program glitch

Discussion in 'other software & services' started by DanL, Feb 5, 2005.

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  1. DanL

    DanL Registered Member

    Joined:
    Nov 25, 2004
    Posts:
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    This image has started popping up on my desktop and will not close when I click "decline".
    The participate and more info buttons do nothing either.

    Before this started I received an alert from Process Guard that two HP programs were trying to start.
    I recently installed the HP Photo smart 2710 all in one so I let Process Guard allow the programs.
    Process Guard blocked one of them from accessing physical memory and I became suspicious, I know the HP 2710 has some bloatware that's not needed.

    I went in the Process guard logs, found the program and clicked remove.
    Re-booted but the pop up came back.

    Any ideas?
     

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  2. DanL

    DanL Registered Member

    Joined:
    Nov 25, 2004
    Posts:
    159
    Thanks for the reply Spanner.

    I took care of it earlier today by doing a system restore.
    I couldn't remember which HP program caused the pop up
    so I just went back 2 days in restore and re-booted.
    When the HP applications started coming up in process guard alerts I just denied the program.
    The window is gone and everything seems OK.
     
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