Help With Mini Dump

Discussion in 'other software & services' started by WilliamP, Jan 22, 2008.

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  1. WilliamP

    WilliamP Registered Member

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    Since downloading Ver's 3 Of NOD and Comodo I have had a few blue screens. How can I get the mini dump analyzed to find out the problem? It doesn't happen a lot and seems very random as to the situation. I don't think I can recreate the blue screen.
     
  2. ethernal

    ethernal Registered Member

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    BSOD always have small reference numbers available on microsoft website, it will tell you if the application referenced illegal memory space, or something similar.
    write down the code next time it happens, and we can help you :)
     
  3. Pedro

    Pedro Registered Member

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    WilliamP: try reading this post.
    Never tried it personally note.
     
  4. controler

    controler Guest

    Yes the page pedro mentions is correct. You need to download the correct one though, either 32 or 64 bit.
    You can also use LiveKD wich is they say is suppose to be a bit better but I have not tried it. the kernel dunp is also a better way to go but as mentioned creates a huge file and you need to hook two computers together to use that correctly. More and more support people are asking for your minidump all the time. If they don't, i do not see how they can troubleshoot the problem.
    If they hook a driver and that driver crashes, I would think they would want to know, such as snapman.sys with ATI.

    Below you will find a nice video by Mark R.

    Video
     
    Last edited by a moderator: Jan 22, 2008
  5. WSFuser

    WSFuser Registered Member

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    If you dont want to analyse the minidump yourself, you can post at the TechSpot OpenBoards. They offer helps with minidumps. And remember to read the stickies.
     
  6. controler

    controler Guest

    Nice WSFuser

    The only thing I didn't understand about the sticky was cleaning GOLD contacts with an eraser? gold doesn't corrode but tined contacts door am I missing something again? Unless someone spilled coffee or something on them LOL

    One thing I do with my desktops is leave one side cover off.
     
  7. WilliamP

    WilliamP Registered Member

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    I certainly appreciate the help. It looks like it is going to require some study. I don't feel that it is hardware related but you never know.
     
  8. WSFuser

    WSFuser Registered Member

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    Well teh contacts may have dust on them or something. Theyre just suggesting you clean them.
     
  9. starfish_001

    starfish_001 Registered Member

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  10. iceni60

    iceni60 ( ^o^)

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  11. WilliamP

    WilliamP Registered Member

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    I checked the link in Pedro's post and downloaded the de-bugger. There is more to this debugging than I feel that I can understand. I will post my next mini dump on TechSpot and see what I can find out. Thank you all for the help.
     
  12. EASTER

    EASTER Registered Member

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    I install Microsofts debugging tools for XP and use DebugWiz in the ROOT to show more details.
     
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