help with HijackThis Log

Discussion in 'adware, spyware & hijack cleaning' started by funkyfour, Dec 13, 2003.

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  1. funkyfour

    funkyfour Guest

    I'm having trouble with HiJackThis v1.97.7. What items should I fix? I am running Window XP. Please help cause spyware sucks. Thanks...heres my log

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\barmak\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://t.rack.cc/s.php?aid=35
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://t.rack.cc/s.php?aid=35
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://t.rack.cc/s.php?aid=35
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://t.rack.cc/h.php?aid=35
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://t.rack.cc/s.php?aid=35
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://t.rack.cc/s.php?aid=35
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://t.rack.cc/s.php?aid=35
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://t.rack.cc/h.php?aid=35
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\PC-CAM Center\CAMTRAY.EXE
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [sys] regedit -s sys.reg
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
     
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi funkyfour,

    Can you please download and run this removal tool first? :

    CWShredder

    Open -> doubleclick cwshredder.exe -> click 'next'

    After doing so repost another log. Make sure you copypaste the complete log as I think the last piece of your log was missing (016 and 019 entries)

    Thanks!

    Cheers,
     
  3. funkyfour

    funkyfour Guest

    Here is the new log. There are no 16 and 19 entries. Is that a problem? Thanks.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:50:08 AM, on 12/14/2003
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\Documents and Settings\barmak\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\PC-CAM Center\CAMTRAY.EXE
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi funkyfour,

    CWShredder seems to have taken care of it.
    Having no O16 or O19 entries is uncommon, but not necessarily a problem, although you sure could use one O16 (the one from Windows Update) ;)

    Regards,

    Pieter
     
  5. badm3

    badm3 Guest

    Everyone in this forum refers to a HijackThis log. Is that a piece of software? If so, can you provide a link where it can be downloaded.

    Thank you,
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi badm3,

    Please read: http://www.wilderssecurity.com/showthread.php?t=15913

    You will find the link to HijackThis and lots more on how to get rid of spyware.

    Regards,

    Pieter
     
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